Job Overview
Compensation
Hourly
Exact $24.38
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
performance bonuses
Job Description
Staten Island Navy Lodge is a distinguished hospitality establishment located in Staten Island, New York. As part of the NEXCOM Hospitality Group (NHG), this lodge is committed to delivering exceptional guest services, maintaining high standards of cleanliness, and ensuring a comfortable and welcoming environment for all visitors. The lodge is strategically positioned to serve military personnel, their families, and other guests, offering a blend of quality accommodations and outstanding customer service. The commitment to upholding NHG standards is evident in all aspects of its operation, from guest interaction to facility management. Employing a dedicated team, Staten Island Navy Lodge prioritizes professional growth, safety, and teamwork, fostering an environment where employees can thrive and contribute to the overall success of the lodge. Employment here promises a dynamic work atmosphere within a reputable hospitality group that values its workforce and its guests alike.
The role available is that of a Housekeeping Supervisor, a vital position within the Staten Island Navy Lodge that ensures the cleanliness and operational efficiency of the property. This full-time position offers a competitive pay range starting at $24.38 per hour, dependent on experience, reflecting the importance of the role in maintaining the lodge's standards. The Housekeeping Supervisor is responsible for supervising a team of Housekeeping Laundry Attendants and Housekeeping Leads, overseeing daily housekeeping and laundry operations to ensure NHG standards are consistently met. This role requires balancing operational leadership with hands-on housekeeping duties, including cleaning guest rooms, public spaces, and outdoor areas. The supervisor uses the Property Management System (PMS) to coordinate schedules and prepare daily reports, ensuring that housekeeping operations align with the lodge's commitments.
In addition to supervisory responsibilities, the role includes conducting daily inspections of rooms, carts, laundry facilities, and common areas, with thorough documentation to maintain high standards of cleanliness and safety. The supervisor works closely with other departments, including front desk and maintenance teams, to coordinate room readiness and address any maintenance issues promptly. A crucial aspect of the job is inventory management, including ordering and securing cleaning supplies, linens, and amenities to ensure the housekeeping team has everything necessary for efficient operation. The supervisor is also tasked with equipment maintenance and security, ensuring that all cleaning tools and materials are properly stored and accounted for.
Training and safety compliance form an integral part of this role. The Housekeeping Supervisor is responsible for providing training on proper work methods and safety procedures, fully adhering to fire prevention, safety data sheets (SDS), and environmental hygiene requirements. Leadership extends to performance evaluation, disciplinary actions, approval of leave requests, and recruitment recommendations, fostering a motivated and capable housekeeping team. Handling guest and staff concerns diplomatically and resolving issues to satisfaction further underscores the role's importance. It is expected that the supervisor will step into the role of housekeeping or laundry attendants as needed to cover absences or unexpected workload increases, demonstrating flexibility and commitment.
Overall, this position is crucial for maintaining the prestigious image and operational integrity of Staten Island Navy Lodge. It offers an opportunity for individuals with a passion for hospitality and strong leadership skills to make a meaningful impact. The commitment to safety, quality, and teamwork ensures a rewarding career path within a respected hospitality setting.
The role available is that of a Housekeeping Supervisor, a vital position within the Staten Island Navy Lodge that ensures the cleanliness and operational efficiency of the property. This full-time position offers a competitive pay range starting at $24.38 per hour, dependent on experience, reflecting the importance of the role in maintaining the lodge's standards. The Housekeeping Supervisor is responsible for supervising a team of Housekeeping Laundry Attendants and Housekeeping Leads, overseeing daily housekeeping and laundry operations to ensure NHG standards are consistently met. This role requires balancing operational leadership with hands-on housekeeping duties, including cleaning guest rooms, public spaces, and outdoor areas. The supervisor uses the Property Management System (PMS) to coordinate schedules and prepare daily reports, ensuring that housekeeping operations align with the lodge's commitments.
In addition to supervisory responsibilities, the role includes conducting daily inspections of rooms, carts, laundry facilities, and common areas, with thorough documentation to maintain high standards of cleanliness and safety. The supervisor works closely with other departments, including front desk and maintenance teams, to coordinate room readiness and address any maintenance issues promptly. A crucial aspect of the job is inventory management, including ordering and securing cleaning supplies, linens, and amenities to ensure the housekeeping team has everything necessary for efficient operation. The supervisor is also tasked with equipment maintenance and security, ensuring that all cleaning tools and materials are properly stored and accounted for.
Training and safety compliance form an integral part of this role. The Housekeeping Supervisor is responsible for providing training on proper work methods and safety procedures, fully adhering to fire prevention, safety data sheets (SDS), and environmental hygiene requirements. Leadership extends to performance evaluation, disciplinary actions, approval of leave requests, and recruitment recommendations, fostering a motivated and capable housekeeping team. Handling guest and staff concerns diplomatically and resolving issues to satisfaction further underscores the role's importance. It is expected that the supervisor will step into the role of housekeeping or laundry attendants as needed to cover absences or unexpected workload increases, demonstrating flexibility and commitment.
Overall, this position is crucial for maintaining the prestigious image and operational integrity of Staten Island Navy Lodge. It offers an opportunity for individuals with a passion for hospitality and strong leadership skills to make a meaningful impact. The commitment to safety, quality, and teamwork ensures a rewarding career path within a respected hospitality setting.
Job Requirements
- No experience required
- High school graduate or equivalent
- Housekeeping experience including leader or supervisory experience preferred
- Moderate physical effort moving furniture and the use of hand or lightweight powered cleaning equipment
Job Qualifications
- High school graduate or equivalent
- Housekeeping experience including leader or supervisory experience preferred
Job Duties
- Supervises housekeeping personnel performing such functions as cleaning guest rooms and public spaces outdoor space and general cleaning of the property
- Assures the most efficient and economical methods of cleaning and maintaining guest rooms are implemented
- Ensures required cleaning materials and linen are available
- Utilizes the Property Management System PMS for the preparation of the daily housekeeping report and to schedule housekeepers to ensure all program commitments are met
- Coordinates with front desk and maintenance personnel to ensure rooms are clean and ready for occupancy
- Conducts daily inspections of rooms housekeeping carts common areas laundry facilities and maintains written documentation of these inspections
- Conducts training on proper work methods and safety procedures
- Fully implements all safety fire prevention SDS and environmental industrial hygiene requirements
- Responsible for the security of all items in the storeroom and or assigned storage areas
- Determines and places orders for cleaning supplies in-room amenities and other materials or equipment needed by the housekeeping staff and ensures items are available when required
- Ensures equipment is properly maintained stored and accounted for
- Issues amenities supplies and linen to the housekeepers and performs a monthly quarterly inventory as required
- Inspects rooms daily to ensure NHG standards are met and preventive maintenance repairs are completed
- Originates work orders for needed repairs to guest rooms or public areas and reviews them with the Maintenance Department Housekeeping Manager or NHG General Manager GM
- Checks vacant rooms to verify condition and possible unauthorized occupancy
- Also notifies front desk NHG GM of any discrepancies
- Evaluates performance recommends awards and or corrective disciplinary actions
- Ensures all leave requests are in writing and approves disapproves in a timely manner
- Interview and recommend applicants for selection or promotion
- Handles guest and or staff suggestions and complaints resolves problems in a tactful and diplomatic manner and refers difficult and or unusual situations to management
- Must perform duties of housekeeping attendants laundry attendants and or their respective leaders on an as needed basis to cover for staff shortages or other unanticipated occurrences
- Performs other related duties as assigned
Job Criteria
Experience
No experience required
Job Location
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