Housekeeping Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.75 - $22.25
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Company paid life insurance
Company Paid Telemedicine
supplemental life insurance
401(k) with Company Match
Earned wage access
Hotel Room Discounts
Company Paid Employee Assistance Program
generous time off package

Job Description

General Hotels Corporation (GHC) is a leading hotel management company with over 60 years of experience in delivering exceptional guest service. Headquartered in the Midwest, GHC has established itself as one of the largest and most respected hospitality groups in the United States. The company prides itself on its core values of integrity, respect, and dedication to excellence, which are reflected in every aspect of its operations. With a strong emphasis on associate development and growth, GHC maintains a proud tradition of promoting from within, fostering a positive workplace culture that motivates employees to excel and contribute to the company’s enduring success.

One of the distinguished brands under GHC’s management is TownePlace Suites, a recognized extended-stay hotel chain known for providing comfortable, accommodating environments that make guests feel at home. TownePlace Suites in Fort Myers, FL, is currently seeking a dedicated Housekeeping Supervisor to join the team. This role is integral to maintaining the high standards that the brand is known for, ensuring the hotel guests experience a clean, safe, and welcoming environment throughout their stay.

The Housekeeping Supervisor position is a leadership role focused on overseeing the day-to-day operations of the housekeeping department. The successful candidate will be responsible for monitoring and training housekeeping staff, enforcing hotel standards, and upholding performance benchmarks. This position requires a keen eye for detail and a thorough understanding of hospitality cleanliness and safety regulations. The Housekeeping Supervisor will play a vital role in quality control by inspecting rooms and public areas regularly to ensure all tasks are completed to the required standards.

In addition to supervising staff, the Housekeeping Supervisor will assist the Housekeeping Manager with departmental tasks such as staffing schedules, ordering supplies, and conducting meetings to communicate expectations and updates. This role also includes managing employee work hours to ensure operational efficiency while minimizing excess labor costs. The supervisor must enforce rules fairly and consistently, promoting a collaborative, respectful work environment.

This opportunity offers candidates the chance to grow within a reputable company committed to providing excellent training and career advancement. Employment with GHC includes access to comprehensive benefits that support employee health, financial security, and work-life balance. Benefits include medical, dental, and vision insurance options, company-paid life insurance and telemedicine, supplemental life insurance, a 401(k) plan with company match, earned wage access, hotel room discounts, employee assistance programs, and generous time off.

As an equal opportunity employer, General Hotels Corporation encourages applications from candidates of diverse backgrounds and experiences. The company also participates in E-Verify to confirm employment eligibility. If you are passionate about hospitality, leadership, and delivering superior guest experiences, this Housekeeping Supervisor role at TownePlace Suites in Fort Myers, FL, could be an excellent fit to advance your career in hotel management.

Job Requirements

  • High school diploma or equivalent
  • Proven experience in housekeeping supervision or management
  • Strong communication and leadership skills
  • Ability to work flexible hours including opening and closing shifts
  • Knowledge of hotel standards and safety procedures
  • Ability to perform daily inspections and complete paperwork accurately
  • Commitment to providing excellent guest service and maintaining high cleanliness standards

Job Qualifications

  • Experience in housekeeping supervision or management
  • Knowledge of hotel cleaning standards and procedures
  • Ability to monitor and train staff effectively
  • Strong organizational and communication skills
  • Ability to enforce rules fairly and without favoritism
  • Basic knowledge of health and safety protocols in hospitality settings
  • High school diploma or equivalent
  • Previous experience in the hospitality industry preferred

Job Duties

  • Responsible for opening and/or closing the housekeeping office, to include breaking out the house and completing end of day paperwork
  • Monitor hours worked to manage efficiency and excess hours
  • Monitor the performance of staff daily and enforce rules fairly and without favoritism
  • Inspect rooms on a daily basis to maintain the standards of the hotel and confirm that all assigned tasks of staff have been completed
  • Assist in training new employees
  • Support the Housekeeping Manager when needed by attending departmental meetings, conducting daily meetings with staff, order supplies, complete the schedule etc
  • Must be knowledgeable in health and safety procedures for the department

Job Criteria

Experience

Mid Level (3-7 years)


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