Housekeeping Supervisor

OUTRIGGER Resorts & Hotels is a well-established hospitality company renowned for its deep commitment to embracing and celebrating the cultures and communities where their properties are located. With a core value system centered around the spirit of aloha, the company prioritizes creating a warm and welcoming environment for both guests and employees. This unique cultural approach to hospitality sets OUTRIGGER apart as a leader in the resort and hotel industry, fostering a sense of belonging and mutual respect among all members of its 'ohana, or family. By promoting aloha as both a guiding principle and an operational standard, OUTRIGGER Resorts & Hotels ensures that every interaction with guests and colleagues is meaningful and heartfelt.

This particular role is situated within the housekeeping department, where the emphasis is on maintaining the high standards of cleanliness and comfort that guests expect from prestigious resort properties. The candidate will be entrusted with the responsibility of upholding the image of aloha through exceptional guest service and diligent supervision of the housekeeping team. This involves overseeing day-to-day housekeeping operations in guest rooms and public areas, ensuring all procedures and policies are followed meticulously. The job demands a blend of leadership, customer service, and operational management skills, as the successful applicant will coach and develop assigned staff members to foster a motivated and service-oriented team. Flexibility in working days and shifts is required, along with a positive attitude and the ability to collaborate effectively with others.

An essential aspect of this position is the administration and coordination of housekeeping duties with a focus on achieving both guest satisfaction and operational efficiency. The housekeeping supervisor’s role extends beyond basic oversight, requiring proactive problem solving and a hands-on approach to managing daily challenges in a dynamic hospitality environment. As a result, candidates with at least two years of supervisory experience, preferably within the housekeeping department, will find this role particularly well-suited to their skills and career aspirations.

OUTRIGGER Resorts & Hotels is not only committed to service excellence but also to the welfare of its employees. The company offers a competitive starting wage of $31.68 per hour, accompanied by an extensive benefits package designed to support the health, financial security, and overall well-being of its workforce. This package includes comprehensive health insurance options covering dental, medical, prescription, and vision care. Additionally, employees benefit from paid holidays, sick leave, vacation, and medical leave, ensuring a balanced approach to work and personal life. Retirement planning is facilitated through a 401(k) plan, and the company actively promotes an Employee Assistance Program to provide support beyond the workplace.

Career growth and continuous learning are encouraged at OUTRIGGER through various training and development programs, giving employees the opportunity to enhance their skills and progress within the organization. Recognition and award programs further motivate and acknowledge team members' contributions to the company’s success. For individuals seeking employment in a company that values cultural connection, excellent service, and employee development, this opportunity within the housekeeping department offers a rewarding and dynamic career path in the hospitality industry.