Housekeeping Supervisor

Sonesta International Hotels stands as the 8th largest hotel company in the United States and continues to experience rapid growth. With a remarkable portfolio that blends full-service and focused hotels located in major cities, Sonesta offers an extensive range of owned, managed, and franchised properties. This diverse presence makes Sonesta a hospitality leader where guests can consistently find quality accommodations anywhere they want to be. The company emphasizes the human side of hospitality, delivering service driven by passion and loyalty, with a commitment to creating memorable and meaningful experiences for every guest.

Sonesta, known for its dedication to excellence, operates over 1,000 properties spanning eight countries, continuously expanding its reach and impact in the hospitality industry. Their corporate philosophy of "Together We Thrive" reflects a strong culture of teamwork, quality, value, and exceptional guest service. This ethos is what has positioned Sonesta as a preferred choice for travelers and a respected employer in the hospitality sector.

The role of Housekeeping Coordinator at Sonesta International Hotels is integral in maintaining the high standards the brand is known for. Working closely with the Housekeeping Manager, the Coordinator plays a crucial supervisory role in overseeing all housekeeping and laundry operations. The primary responsibility is to ensure that the cleanliness and quality standards of guest rooms and public spaces align with the company’s objectives and brand promise.

This position is a hands-on role requiring the candidate to perform cleaning duties alongside inspection and training responsibilities. The Housekeeping Coordinator is expected to deliver rooms that are clean, well-maintained, and ready for guest occupancy, meeting brand standards regarding timing, product quality, and placement. This role demands strong leadership skills to manage and inspire housekeeping staff while also ensuring operational efficiency through effective scheduling and resource management.

Furthermore, the Housekeeping Coordinator supports recruiting, developing, and monitoring employee performance and assists in managing disciplinary processes when necessary. They inspect rooms and public areas, identify deficiencies, and provide retraining to maintain compliance with quality expectations. The role also involves managing inventory for linens, supplies, and laundry equipment to support seamless housekeeping operations.

An important aspect of this position is fostering teamwork and communication among staff and other hotel departments to promote outstanding customer service. It also requires adherence to health and safety regulations at federal, state, and local levels.

Entry-level compensation for this role ranges from $27 to $28 per hour, with actual base pay determined based on job-related knowledge, skills, and overall experience. Sonesta International Hotels offers a comprehensive benefits package to support employee health and financial security, making this an attractive opportunity for those looking to grow their career in the hospitality industry.