Job Overview
Compensation
Hourly
Exact $20.00
Benefits
competitive pay
Opportunity to work in a growing hotel with a dynamic team
Employee discounts on hotel services and amenities
supportive work environment
Medical insurance
Dental Insurance
Vision Insurance
Supplemental Insurance
401(k) retirement plan
Personal time
Vacation Time
free employee lunch
free employee parking
Job Description
The Verve Hotel - Boston Natick is a vibrant and modern hotel located in Natick, Massachusetts. Known for its commitment to professionalism, hospitality, and a superior guest experience, The Verve Hotel offers an inviting atmosphere combined with modern amenities to cater to both business and leisure travelers. The hotel is focused on maintaining the highest standards of cleanliness, comfort, and service excellence, making it a preferred destination for visitors to the Natick area. The team at The Verve Hotel takes pride in creating a welcoming environment where guests feel valued and cared for during their stay. As an Equal Opportunity Employer, the hotel promotes diversity and inclusion within its workforce, encouraging talented individuals from all backgrounds to contribute to its dynamic team.
The role of Housekeeping Supervisor at The Verve Hotel - Boston Natick is pivotal in ensuring that the hotel’s cleanliness and guest satisfaction standards are consistently met and exceeded. This full-time position offers competitive pay, ranging at $20.00 per hour, paid bi-weekly, reflecting the value the hotel places on skilled supervision and leadership within its housekeeping department. The Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping team, ensuring that all guest rooms, public areas, and back-of-house spaces are immaculate and well-maintained. By managing scheduling, training, and motivating the team, the supervisor plays a crucial role in operational efficiency and team performance.
In addition to supervising and coordinating the housekeeping staff, the Housekeeping Supervisor is tasked with maintaining inventory of cleaning supplies and linens, working closely with purchasing to replenish stock as needed. This role requires a hands-on approach to respond swiftly and professionally to guest requests and concerns, ensuring their comfort and satisfaction are prioritized. The supervisor also enforces health and safety standards, aligning with hotel policies and maintaining a safe working environment.
The ideal candidate for this role will have at least two years of supervisory experience in housekeeping within the hotel or hospitality industry. Strong leadership qualities, excellent communication skills, and attention to detail are essential to successfully manage the housekeeping team and uphold the hotel’s reputation for cleanliness and guest service. Physical ability for tasks such as standing, bending, and lifting for extended periods is necessary due to the nature of the work.
The Verve Hotel encourages a supportive work environment and offers various employee benefits including medical, dental, and vision insurance, supplemental insurance options, and a 401(k) retirement plan. Employees also enjoy personal and vacation time, free employee lunches, parking, discounts on hotel services and amenities, and opportunities for career advancement. This position is ideal for someone looking to grow within a dynamic hospitality setting and contribute meaningfully to the guest experience.
The role of Housekeeping Supervisor at The Verve Hotel - Boston Natick is pivotal in ensuring that the hotel’s cleanliness and guest satisfaction standards are consistently met and exceeded. This full-time position offers competitive pay, ranging at $20.00 per hour, paid bi-weekly, reflecting the value the hotel places on skilled supervision and leadership within its housekeeping department. The Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping team, ensuring that all guest rooms, public areas, and back-of-house spaces are immaculate and well-maintained. By managing scheduling, training, and motivating the team, the supervisor plays a crucial role in operational efficiency and team performance.
In addition to supervising and coordinating the housekeeping staff, the Housekeeping Supervisor is tasked with maintaining inventory of cleaning supplies and linens, working closely with purchasing to replenish stock as needed. This role requires a hands-on approach to respond swiftly and professionally to guest requests and concerns, ensuring their comfort and satisfaction are prioritized. The supervisor also enforces health and safety standards, aligning with hotel policies and maintaining a safe working environment.
The ideal candidate for this role will have at least two years of supervisory experience in housekeeping within the hotel or hospitality industry. Strong leadership qualities, excellent communication skills, and attention to detail are essential to successfully manage the housekeeping team and uphold the hotel’s reputation for cleanliness and guest service. Physical ability for tasks such as standing, bending, and lifting for extended periods is necessary due to the nature of the work.
The Verve Hotel encourages a supportive work environment and offers various employee benefits including medical, dental, and vision insurance, supplemental insurance options, and a 401(k) retirement plan. Employees also enjoy personal and vacation time, free employee lunches, parking, discounts on hotel services and amenities, and opportunities for career advancement. This position is ideal for someone looking to grow within a dynamic hospitality setting and contribute meaningfully to the guest experience.
Job Requirements
- Minimum of 2 years housekeeping supervisory experience in a hotel or hospitality environment preferred
- Strong leadership and communication skills
- Ability to work a flexible schedule, including weekends and holidays as needed
- Attention to detail and ability to maintain high standards of cleanliness
- Basic computer skills for record-keeping and scheduling
- Physical ability to perform tasks involving standing, bending, and lifting for extended periods
Job Qualifications
- Minimum of 2 years housekeeping supervisory experience in a hotel or hospitality environment preferred
- Strong leadership and communication skills
- Ability to work a flexible schedule, including weekends and holidays as needed
- Attention to detail and ability to maintain high standards of cleanliness
- Basic computer skills for record-keeping and scheduling
- Physical ability to perform tasks involving standing, bending, and lifting for extended periods
Job Duties
- Supervise and coordinate housekeeping staff to ensure assigned areas are cleaned to company standards
- Train, motivate, and evaluate housekeeping team members
- Manage scheduling and daily assignments to maintain operational efficiency
- Inspect guest rooms, public areas, and back-of-house spaces for cleanliness and maintenance issues
- Maintain inventory of cleaning supplies and linens, and coordinate with purchasing as needed
- Respond promptly and professionally to guest requests and concerns related to housekeeping
- Enforce health and safety standards and follow hotel policies and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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