Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $17.00 - $18.00
Work Schedule
Standard Hours
Benefits
hourly wage
Job Description
Highgate Hotels is a premier real estate investment and hospitality management organization with over 30 years of industry leadership and more than $15 billion in assets under management. Their global footprint encompasses over 400 hotels across North America, Europe, the Caribbean, and Latin America, offering a wide array of bespoke lifestyle hotel brands, legacy properties, and independent resorts. Known for their innovative approach in the hospitality sector, Highgate leverages cutting-edge revenue management technologies and in-depth market analysis to maximize asset performance and value for their clients. The management team boasts seasoned executives experienced in navigating all phases of the property life cycle from development and planning to recapitalization and disposition. Highgate's strategic vision places strong emphasis on contemporary hotel programming and digital expertise, positioning them as a trusted partner for ownership groups and major hotel brands worldwide. For more details about the company, visit www.highgate.com.
This position is for a Housekeeping Supervisor at the Fairfield Inn Vacaville, located at 370 Orange Drive, Vacaville, CA 95687. The role is hourly paid, with wages ranging from $17 to $18 per hour. The Housekeeping Supervisor will coordinate and manage housekeeping operations within assigned sections and stand in for the Housekeeping Manager when necessary. A vital part of this role is ensuring that the daily performance and productivity of Room Attendants meet the company’s high standards. The Supervisor is expected to conduct inspections, oversee room readiness, maintain key control, and handle lost and found procedures. The role also involves close collaboration with front office teams and engineering to maintain quality and respond promptly to maintenance needs. Training new staff, managing cleaning projects, and ensuring overall guest satisfaction are also core responsibilities. Candidates are expected to have a high school diploma or equivalent, ideally supplemented by college coursework in a related field, along with two to three years of progressive hotel experience including supervisory roles. Strong communication and customer service skills are critical to successfully fulfill the duties of this position. This role offers a hands-on management experience in a well-established hospitality environment dedicated to quality guest service and operational excellence.
This position is for a Housekeeping Supervisor at the Fairfield Inn Vacaville, located at 370 Orange Drive, Vacaville, CA 95687. The role is hourly paid, with wages ranging from $17 to $18 per hour. The Housekeeping Supervisor will coordinate and manage housekeeping operations within assigned sections and stand in for the Housekeeping Manager when necessary. A vital part of this role is ensuring that the daily performance and productivity of Room Attendants meet the company’s high standards. The Supervisor is expected to conduct inspections, oversee room readiness, maintain key control, and handle lost and found procedures. The role also involves close collaboration with front office teams and engineering to maintain quality and respond promptly to maintenance needs. Training new staff, managing cleaning projects, and ensuring overall guest satisfaction are also core responsibilities. Candidates are expected to have a high school diploma or equivalent, ideally supplemented by college coursework in a related field, along with two to three years of progressive hotel experience including supervisory roles. Strong communication and customer service skills are critical to successfully fulfill the duties of this position. This role offers a hands-on management experience in a well-established hospitality environment dedicated to quality guest service and operational excellence.
Job Requirements
- High school diploma or equivalent
- Two to three years of progressive hotel experience
- Previous supervisory experience preferred
- Ability to stand for entire shift
- Effective verbal and written communication skills
- Friendly and service-oriented attitude
- Ability to handle multiple tasks and maintain organization
Job Qualifications
- High school diploma or equivalent
- College coursework in related field is helpful
- Two to three years of progressive experience in a hotel or related field preferred
- Previous supervisory experience preferred
- Effective verbal and written communication skills
- Ability to stand for the entire shift
- Friendly, courteous, and service-oriented demeanor
Job Duties
- Inspect Room Attendant’s work performance within assigned section daily to ensure standards and productivity levels
- Inspect VIP rooms and report availability to Front Office in absence of Housekeeping Manager
- Oversee closing of floors ensuring Room Attendants’ carts are clean and restocked
- Ensure completion and submission of daily assignments records on time
- Maintain key control and handle lost and found items according to standards
- Monitor cleanliness and orderliness of carts, linen closets, control closets, stairways, and landings
- Oversee daily assignment of duties to Room and House Attendants
- Maintain communication with Front Office and Engineering via pager/radio
- Report progress of out-of-order rooms to Guest Services Manager
- Initiate and follow through work orders for repairs and maintenance
- Assist in training Housekeeping staff
- Clean rooms as needed
- Ensure completion of biannual cleaning projects
- Ensure overall guest satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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