Housekeeping Supervisor

Archer Hotel Napa is a distinguished boutique hotel located in the heart of downtown Napa, California. Known for its luxurious accommodations, the hotel boasts 183 elegantly designed rooms and suites, many featuring private balconies that offer guests a serene and picturesque environment. The property prides itself on delivering an indulgent guest experience, enhanced by its vibrant amenities such as the Sky & Vine Rooftop Bar, Water Deck, Rooftop Spa, and Fitness Studio. Additionally, with over 22,000 square feet of versatile indoor and outdoor event spaces, Archer Hotel Napa caters to both leisure and business travelers, offering a perfect blend of comfort, sophistication, and service excellence. This AAA Four Diamond and Forbes Travel Guide Recommended property has earned recognition through thoughtful touches and local discoveries, consistently achieving top rankings on respected review platforms. Archer Hotel Napa operates under LodgeWorks, a reputable hotel development and management company with over 35 years of rich history and a portfolio that includes well-known brands like Hyatt Place, Hyatt House, Aloft, Hilton Garden Inn, and Hampton Inn. LodgeWorks is celebrated for maintaining a strong family-oriented culture while expanding to over 950 employees nationwide. Grounded in Midwestern hospitality, the company embodies a commitment to exceptional service, fostering a welcoming environment for guests, employees, clients, and partners alike. The role of Housekeeping Supervisor at Archer Hotel Napa is vital to maintaining the high standards of cleanliness, comfort, and guest satisfaction that the hotel is known for. This position offers a pay rate of $23.00 to $24.00 per hour and is designed for someone who takes pride in leading a team, upholding rigorous cleanliness protocols, and ensuring that both guest rooms and public areas consistently meet the hotel’s quality expectations. The Housekeeping Supervisor is responsible for supporting the housekeeping and laundry departments by managing daily operations and ensuring that all tasks are executed efficiently and to the highest standard. In the absence of the Executive Housekeeper, this role assumes full responsibility for overseeing the department, including training new hires, providing ongoing guidance to room attendants, and addressing any issues related to cleanliness or guest requests. This position requires a proactive individual who can supervise staff through open communication, coaching, and performance feedback while also managing labor costs, inventory, and compliance with health and safety regulations. The Housekeeping Supervisor plays a crucial role in fostering a positive work culture and ensuring that every guest’s experience is welcoming and comfortable, reflecting Archer Hotel Napa’s commitment to excellence and hospitality.