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Housekeeping Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.00 - $16.00
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development

Job Description

Our client is a well-established hospitality company specializing in providing exceptional lodging experiences with a strong emphasis on cleanliness, comfort, and guest satisfaction. With years of experience in the hotel industry, this organization is committed to upholding high brand standards through excellent service and attention to detail. As a leader in the hospitality sector, the company fosters a supportive and dynamic work environment where employees are encouraged to grow and succeed. They understand the importance of a well-maintained facility in ensuring that guests have a memorable stay, and they invest accordingly to maintain a high standard of hygiene and presentation across all guest rooms and public areas.

They are currently seeking a motivated Housekeeping Supervisor to join their housekeeping team. This role offers a competitive compensation ranging from $14 to $16 per hour. The Housekeeping Supervisor plays a crucial part in daily operations by overseeing housekeeping staff and ensuring that all areas meet the company’s cleanliness and brand standards. This position requires someone who leads by example, demonstrates dedication to customer service, and possesses excellent organizational skills.

The Housekeeping Supervisor’s responsibilities include assigning and monitoring housekeeping tasks to maintain efficiency and timely completion of work. A key part of the role involves conducting inspections of guest rooms and public spaces daily to confirm cleanliness and adherence to brand guidelines. The supervisor will also be responsible for training new housekeeping staff as well as providing ongoing retraining to ensure team members maintain high standards. Additionally, they must manage housekeeping supplies and equipment carefully to keep the operation running smoothly, ensuring adequate stock levels and proper maintenance.

Another important function is to handle guest complaints and special requests effectively, always aiming for complete guest satisfaction. The supervisor serves as a communication bridge between housekeeping staff and management, maintaining positive dialogue around operations and performance. In addition to managing and monitoring staff, the supervisor is expected to perform housekeeping tasks personally when necessary, such as cleaning guest rooms and public areas. The role also involves completing various administrative tasks, including updating room statuses and preparing work schedules.

This position is ideal for individuals who enjoy working in a fast-paced environment, are highly organized, and are keen on leading a team to success while providing outstanding guest service. It demands someone who can balance hands-on duties with administrative responsibilities and foster a positive work environment that motivates staff to excel. The candidate should also be capable of managing stress and emergency situations effectively, reflecting the dynamic nature of the hospitality industry.

Overall, this Housekeeping Supervisor opportunity is well suited for professionals passionate about hospitality operations, team leadership, and guest satisfaction, looking to contribute significantly to a respected hotel brand’s ongoing success.

Job Requirements

  • Minimum 2 years of experience in housekeeping, with at least 1 year in a supervisory role (hospitality preferred)
  • Strong leadership, organizational, and communication skills
  • Ability to work under pressure and handle emergency situations
  • Proficiency in Windows operating systems, spreadsheets, and word processing
  • High school diploma required

Job Qualifications

  • Minimum two years of experience in housekeeping with at least one year in a supervisory role
  • Strong leadership skills
  • Excellent organizational skills
  • Effective communication skills
  • Proficiency in Windows operating systems, spreadsheets, and word processing
  • High school diploma

Job Duties

  • Assign and monitor housekeeping tasks to ensure timely completion and efficiency
  • Inspect guest rooms and public areas daily to ensure cleanliness and brand compliance
  • Train housekeeping staff and provide retraining as necessary
  • Manage housekeeping supplies and equipment, ensuring proper stock levels and maintenance
  • Address guest complaints and special requests, ensuring complete satisfaction
  • Maintain positive communication with staff and management regarding performance and operations
  • Perform housekeeping duties as needed, including cleaning rooms and public areas
  • Complete daily administrative tasks such as updating room statuses and preparing schedules

Job Criteria

Experience

Mid Level (3-7 years)


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