Housekeeping Supervisor

Aloft Knoxville by Marriott is a vibrant and energetic hotel located in Knoxville, Tennessee, recognized for its lively atmosphere and commitment to excellence. As part of the Marriott international brand, Aloft Knoxville offers a unique blend of modern design and an upbeat culture, providing guests with an engaging experience that extends beyond standard accommodations. The hotel features notable attractions including the WXYZ bar known for its dynamic social setting, a refreshing poolside area, a cozy fire pit perfect for relaxation, and regular live music events that appeal to a diverse group of visitors. This commitment to creating a welcoming and lively environment benefits not only guests but also the dedicated staff members who work here. The workplace culture at Aloft Knoxville is inclusive and embraces creativity, teamwork, and energetic collaboration, making it an exciting place to build a career in hospitality.

The role of Hotel Housekeeping Supervisor at Aloft Knoxville offers a fantastic opportunity for an individual who thrives in a fast-paced, dynamic environment and enjoys leading teams dedicated to high standards of cleanliness and guest satisfaction. The supervisor will play a critical role in managing the housekeeping operations, ensuring that all guest rooms, public areas, and back-of-house spaces meet rigorous cleanliness and maintenance standards. This position involves direct leadership responsibilities including hiring, training, scheduling, and performance evaluation of housekeeping staff. The supervisor also oversees budgetary aspects related to housekeeping, ensuring effective management of labor costs, cleaning supplies, and amenities.

Additionally, the Housekeeping Supervisor is responsible for enforcing hotel policies and procedures that uphold cleanliness and safety regulations, collaborating closely with other departments such as maintenance and front desk to optimize operations and enhance guest experiences. Addressing guest concerns promptly and professionally is another key function, reinforcing the hotel’s commitment to exceptional service. The role also requires regular inspections and audits to maintain quality standards, coupled with fostering a positive work environment with ongoing training and professional development for the housekeeping team.

Aloft Knoxville offers comprehensive employee benefits from day one including medical, dental, and vision insurance, along with financial perks such as a 401(k) with company match, same-day pay options, and flexible spending accounts. Time off benefits include vacation, personal days, and holiday pay. Employees also enjoy exclusive discounts on hotel stays, food, and beverages for personal travel. The hotel supports professional growth through online training courses and provides additional employee support services including an employee assistance program, jury duty leave, and bereavement leave.

This full-time position invites candidates with a high school diploma or equivalent, prior experience in executive housekeeping roles, and strong guest service skills. Working weekends and holidays is required, reflecting the hospitality industry's demand for flexibility. Joining Aloft Knoxville means becoming part of Commonwealth Hotels, a respected hospitality management company founded in 1986, noted for exceptional guest and associate satisfaction and fostering a world-class culture where outstanding people deliver extraordinary results. This is an excellent opportunity for motivated professionals looking to advance their careers in a thriving hospitality environment.