Housekeeping Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.50 - $20.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling

Job Description

The Residence Inn Claremont is a dynamic and guest-focused hotel recognized for its commitment to providing exceptional hospitality experiences. As part of the globally respected Marriott International family, the Residence Inn brand specializes in extended-stay accommodations that blend the comforts of home with the quality and consistency expected from a leading hotel chain. Situated in Claremont, this property offers travelers a welcoming and comfortable environment whether they are visiting for business or leisure. The Residence Inn Claremont prides itself on maintaining high standards of cleanliness, safety, and guest satisfaction, contributing to its reputation as a desirable destination for extended-stay guests.

The role of the Housekeeping Supervisor at Residence Inn Claremont is pivotal in sustaining the hotel’s renowned Wings of Excellence. This supervisory position is designed for a motivated individual who thrives in leading teams and ensuring that every guest space meets the brand's rigorous standards. The Housekeeping Supervisor is entrusted with overseeing the daily housekeeping operations, which include thorough cleaning of guest rooms, hallways, and public areas. The role demands a detail-oriented approach to maintain the quality and care that the hotel is known for. Through effective leadership, scheduling, inspection, and inventory management, the Housekeeping Supervisor ensures operational excellence in all aspects of the housekeeping department.

This position is not only about maintaining cleanliness but also about fostering a high-performing, proactive team environment. The Supervisor will play a crucial role in motivating the housekeeping staff, providing continuous training, conducting daily room inspections, and facilitating smooth coordination with other hotel departments like front desk and maintenance. The ability to address guest requests and complaints promptly and professionally is essential, contributing directly to guest satisfaction and positive reviews. The Housekeeping Supervisor will have a hands-on role, requiring physical activity such as walking, lifting, and inspecting rooms throughout the workday, as well as maintaining a professional appearance consistent with the hotel's standards.

This full-time position offers an opportunity to develop leadership skills in a respected hospitality environment, with a flexible schedule including weekends and holidays. It is ideal for candidates who possess strong organizational skills, an eye for detail, and a passion for maintaining high standards of cleanliness and guest service. The Residence Inn Claremont values diversity, inclusion, and the professional growth of its team members, making this role an excellent fit for individuals eager to contribute to a hotel where quality and guest care come first.

Job Requirements

  • High school diploma or equivalent
  • minimum 2 years housekeeping experience with supervisory role
  • knowledge of cleaning procedures and safety standards
  • ability to walk lift and inspect rooms throughout shift
  • strong communication skills
  • flexible availability including weekends and holidays
  • professional appearance per hotel's standards

Job Qualifications

  • High school diploma or equivalent
  • hospitality or management coursework preferred
  • 2+ years of housekeeping experience including supervisory duties
  • knowledge of cleaning procedures safety standards and inventory management
  • strong organizational and communication skills
  • flexible schedule including weekends and holidays
  • professional appearance consistent with hotel standards

Job Duties

  • Supervise train and motivate housekeeping staff to achieve departmental goals
  • conduct daily room inspections to ensure brand and hotel's standards are met
  • assist in scheduling inventory control and ordering of supplies
  • provide feedback and coaching to team members regularly
  • ensure all guest rooms hallways and public areas are cleaned and maintained to standard
  • address guest requests or complaints promptly and professionally
  • coordinate closely with front desk and maintenance teams for room readiness and repairs

Job Criteria

Experience

Mid Level (3-7 years)


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