Housekeeping Supervisor

Our client is a well-established hotel known for its commitment to providing exceptional guest experiences through genuine hospitality and a strong company culture guided by core principles such as associate engagement, guest loyalty, and community focus. This hotel values integrity, superior quality, and attention to detail, striving to create memorable stays for its guests by fostering a cooperative work environment and encouraging continuous personal and professional growth among its staff. As part of this dynamic organization, employees have opportunities for advancement and development in a supportive setting that emphasizes teamwork and accountability.

We are currently seeking an experienced and motivated Housekeeping Supervisor to join our team. In this leadership role, you will manage the housekeeping and laundry departments of the hotel to ensure cleanliness standards are consistently met while also focusing on cost-effective operations and asset protection. Your primary responsibility will be to oversee the daily cleaning activities, schedule staff according to occupancy levels, and supervise the housekeeping team to deliver exceptional guest satisfaction. This role requires a hands-on approach where you may also assist with housekeeping and laundry duties as needed.

This position involves conducting regular inspections to maintain the hotel’s cleanliness and overall condition, managing inventory and supplies, coordinating with the maintenance team for upkeep and repairs, and handling lost and found items. You will also be expected to maintain accurate records, monitor customer feedback, and promptly address any service issues. The ability to communicate effectively with guests, associates, and management is crucial for success in this role.

Our ideal candidate is detail-oriented, highly organized, and possesses excellent communication and customer service skills. You must be able to multitask efficiently, work well with people at all levels, and maintain a positive image of the hotel to the public. The position requires open availability including weekends and holidays, as well as physical stamina to perform various tasks such as lifting, standing for extended periods, and moving continuously throughout the day. This is a rewarding opportunity to grow within a respected hospitality organization that values its employees and offers competitive pay, bonus opportunities, comprehensive benefits, and career advancement potential.