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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
hotel discounts
educational assistance
Paid parental leave
Life insurance
short term disability
long term disability
employee perks
hospital indemnity
critical illness insurance
accident insurance
Job Description
Sonesta International Hotels is the 8th largest hotel company in the United States, recognized for its rapid growth and diverse portfolio of properties. With a unique blend of full-service and focused hotels situated in major cities, Sonesta manages a combination of owned, franchised, and managed properties that ensure they are present wherever travelers want to be. This company’s commitment to hospitality is deeply human-centric, emphasizing service delivered with passion, loyalty grounded in purpose, and experiences designed to create genuine connections with every guest. Operating in over 1000 properties across eight countries and expanding steadily, Sonesta combines quality, value, and remarkable... Show More
Job Requirements
- High School Diploma or equivalent
- two years housekeeping experience including supervisory training or experience
- ability to speak, read, and write fluent English
- ability to document tasks, order supplies, and read equipment manuals
- basic math skills
- problem-solving and organizational abilities
- physical capability to stand, bend, climb, kneel, and move around facility
- ability to use commercial cleaning chemicals
- ability to carry, lift, or pull up to 50 pounds
- willingness to work mornings, evenings, weekends, and holidays
Job Qualifications
- High School Diploma or equivalent
- two years housekeeping experience including some supervisory training or experience
- preferred background in extended stay industry
- ability to speak, read, and write fluent English
- strong reading and writing abilities
- mathematical skills including basic math, budgeting, profit/loss concepts, percentages, and variances
- problem solving, reasoning, motivating, organizational and training abilities
- experience with Microsoft Office preferred
Job Duties
- Deliver on the promise of Sonesta Service in all interactions with guests and clients
- manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates
- partner with the Housekeeping Manager to recruit, develop, manage and monitor performance and recommend disciplinary actions
- inspect all assigned suites and public areas to ensure furnishings, guest suites, equipment, linens, and public areas meet cleanliness and repair standards
- assist with training employees and ensure they have necessary tools and equipment
- assist with scheduling and room cleaning assignments
- perform housekeeping duties including cleaning guest suites and public spaces
- partner to inventory and maintain linen and room supply par levels
- monitor commercial laundry supplies and equipment
- manage lost and found procedures
- promote teamwork and quality service through communication with other shifts and management
- ensure compliance with health and safety laws
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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