Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
discounted and complimentary hotel room nights
Educational assistance up to $1,000 per year
Earned wage access and daily pay
Floating holiday upon hire
complimentary meals during shifts
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Savings Plan with company match
Opportunities to work and visit Hyatt Hotels and Resorts worldwide
Job Description
Hyatt Regency St. Louis is a prestigious hotel known for its commitment to exceptional guest experiences, combining luxury with comfort and modern amenities. This establishment is part of the celebrated Hyatt Hotels Corporation, a global leader in hospitality that prides itself on its inclusive culture and dedication to high standards of service. Hyatt Regency St. Louis offers a welcoming environment for guests and employees alike, fostering a workplace where teamwork, respect, and innovation are paramount.
The role of Housekeeping Supervisor at Hyatt Regency St. Louis is central to maintaining the cleanliness and overall presentation of the hotel, ensuring that guests enjoy a pristine environment during their stay. This position involves overseeing the housekeeping team, managing daily cleaning routines, and upholding safety and health standards throughout the property. The Housekeeping Supervisor works closely with staff to maintain high-quality standards in guest rooms, lobbies, offices, conference rooms, and other hotel areas. This role is particularly significant because it directly impacts guest satisfaction and the hotel's reputation.
Housekeeping Supervisors at Hyatt Regency St. Louis are responsible for organizing shift schedules, training new employees, and ensuring that all cleaning processes comply with the company’s strict quality control policies. Additionally, supervisors manage cleaning supplies and equipment by coordinating necessary repairs, placements, and inventory orders to facilitate efficient workflow. They also serve as a point of contact for both guests and housekeeping personnel, addressing any requests or concerns promptly and professionally.
This position demands strong leadership skills, excellent communication, and the ability to handle multiple priorities effectively. Supervisors should be knowledgeable about commercial cleaning techniques and infection control protocols, which are vital in maintaining a safe and sanitary environment. Hyatt Regency supports its team members with a comprehensive benefits package, making this role both rewarding and sustainable. Employment here fosters growth, encourages learning, and promotes a positive work culture aligned with the company’s values of empathy, integrity, respect, inclusion, experimentation, and wellbeing.
The role of Housekeeping Supervisor at Hyatt Regency St. Louis is central to maintaining the cleanliness and overall presentation of the hotel, ensuring that guests enjoy a pristine environment during their stay. This position involves overseeing the housekeeping team, managing daily cleaning routines, and upholding safety and health standards throughout the property. The Housekeeping Supervisor works closely with staff to maintain high-quality standards in guest rooms, lobbies, offices, conference rooms, and other hotel areas. This role is particularly significant because it directly impacts guest satisfaction and the hotel's reputation.
Housekeeping Supervisors at Hyatt Regency St. Louis are responsible for organizing shift schedules, training new employees, and ensuring that all cleaning processes comply with the company’s strict quality control policies. Additionally, supervisors manage cleaning supplies and equipment by coordinating necessary repairs, placements, and inventory orders to facilitate efficient workflow. They also serve as a point of contact for both guests and housekeeping personnel, addressing any requests or concerns promptly and professionally.
This position demands strong leadership skills, excellent communication, and the ability to handle multiple priorities effectively. Supervisors should be knowledgeable about commercial cleaning techniques and infection control protocols, which are vital in maintaining a safe and sanitary environment. Hyatt Regency supports its team members with a comprehensive benefits package, making this role both rewarding and sustainable. Employment here fosters growth, encourages learning, and promotes a positive work culture aligned with the company’s values of empathy, integrity, respect, inclusion, experimentation, and wellbeing.
Job Requirements
- High school diploma or equivalent
- prior experience in housekeeping or cleaning supervision
- ability to manage and lead a team
- knowledge of cleaning chemicals and supplies
- strong interpersonal and organizational skills
- ability to work flexible hours including weekends and holidays
- physical stamina to perform housekeeping duties and supervise the team
Job Qualifications
- Excellent quality control
- strong time management and delegation skills
- leadership and team management abilities
- knowledge of commercial cleaning techniques and infection control
- written communication skills for monitoring inventory, creating schedules for housekeepers and drafting employee evaluations or incident reports
- verbal communication skills for fulfilling guest or patient requests
- housekeeping supervisor experience requirements
Job Duties
- Scheduling housekeeping staff
- supervising staff during shifts
- ensuring rooms and other areas are clean and meet organization standards
- training new housekeeping staff
- managing cleaning supplies and equipment, coordinating repairs, placements and supply orders as needed
- complying with safety and health regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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