Housekeeping Supervisor

Seattle, WA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Exact $24.00

Work Schedule

Flexible

Benefits

Medical

Dental

Vision

Paid Time Off

401(k) matching

Wellness Support

Life insurance

Disability Coverage

tuition aid

Travel and lodging perks

Job Description

Stonebridge is a reputable hospitality establishment operating in the vibrant city of Seattle, Washington. Known for its commitment to delivering exceptional guest experiences, Stonebridge specializes in providing high-quality lodging and guest services. As a celebrated hotel within the Seattle area, Stonebridge takes pride in maintaining a welcoming, comfortable environment for all its guests while fostering a supportive workplace for its employees. The company emphasizes inclusivity and equal opportunity, ensuring a diverse workforce and providing reasonable accommodations for employees with disabilities. Stonebridge stands as a leader in the hospitality industry, combining traditional hotel values with modern operational efficiency and employee development programs.

The Housekeeping Supervisor position at Stonebridge offers a full-time, non-exempt employment opportunity based in Seattle, Washington, with a competitive wage of $24.00 per hour. Reporting directly to the Executive Housekeeper, this supervisory role is integral to ensuring the hotel’s housekeeping and laundry departments function smoothly and meet the highest standards of cleanliness and guest satisfaction. This supervisory role encompasses leadership duties such as managing staff, evaluating performance, training team members, and overseeing daily departmental operations. The Housekeeping Supervisor plays a critical role in upholding and enhancing the cleanliness standards throughout guest rooms and public areas, contributing to the overall guest experience and operational excellence.

This role includes oversight of labor costs, budgeting in coordination with the Executive Housekeeper, inventory management, and compliance with hotel policies and procedures. Additionally, the Housekeeping Supervisor liaises with other departments such as the front desk and security to ensure timely communication regarding room status, lost and found items, and departmental needs. This position requires strong leadership and organizational skills, attention to detail, and the ability to operate efficiently in a fast-paced environment. The opportunity allows for professional growth and development within a supportive team environment that values communication, problem-solving, and guest-focused service. Stonebridge promotes a balanced work-life experience with a flexible schedule that may include evenings, weekends, and holidays based on operational needs. Overall, this role is perfect for those with a passion for hospitality, team leadership, and maintaining exemplary standards within a respected hospitality establishment in Seattle.

Job Requirements

2+ years of supervisory experience in housekeeping or a related field, preferably in a hotel environment
Experience managing staff schedules, performance evaluations, and training programs
Proficiency in budgeting, inventory management, and cost control
Strong leadership and team management abilities
Excellent communication and interpersonal skills
Proficiency in Microsoft Office (Word, Excel, Outlook) and housekeeping management software
Strong attention to detail and commitment to cleanliness standards
Ability to work independently and manage multiple tasks in a fast-paced environment
Problem-solving skills with the ability to address guest and staff concerns professionally

Job Qualifications

2+ years of supervisory experience in housekeeping or a related field, preferably in a hotel environment
Experience managing staff schedules, performance evaluations, and training programs
Proficiency in budgeting, inventory management, and cost control
Strong leadership and team management abilities
Excellent communication and interpersonal skills
Proficiency in Microsoft Office (Word, Excel, Outlook) and housekeeping management software
Strong attention to detail and commitment to cleanliness standards
Ability to work independently and manage multiple tasks in a fast-paced environment
Problem-solving skills with the ability to address guest and staff concerns professionally

Job Duties

Supervise housekeeping and laundry staff, including performance evaluations, training, and development
Assist the Executive Housekeeper in managing the department’s annual budget and cost control systems
Enforce departmental policies and procedures to maintain service standards and efficiency
Ensure quality services are provided to meet guest needs and enhance guest satisfaction
Direct hourly associates in all areas of the housekeeping and laundry departments
Prepare daily assignment sheets for all housekeeping and laundry associates
Maintain cleanliness standards in guest rooms and public areas, ensuring compliance with hotel objectives
Inspect and monitor cleanliness, taking corrective action for any substandard conditions
Compile and report the status of all guestrooms to the front desk department
Work with the security office to manage lost and found items
Maintain departmental productivity and labor cost goals
Oversee inventories of linen, supplies, and equipment and assist with ordering as necessary