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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Free Basic Life Insurance
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
Employee assistance program
Wellness Program
Educational development
Professional Development
Referral Bonus Program
Job Description
Hilton Grand Vacations (HHM) is a renowned hospitality company specializing in delivering exceptional guest experiences through its portfolio of premium resort properties and hotels. As a leader in the hospitality industry, HHM is dedicated to maintaining high standards of service quality, sustainability, and employee engagement. The company emphasizes creating a warm, welcoming environment for guests and a supportive, enriching workplace for its employees. With a strong reputation for excellence and a commitment to sustainability through its EarthView program, HHM prioritizes both guest satisfaction and environmental responsibility in all operational aspects.
The role of the Housekeeping Supervisor at HHM i... Show More
The role of the Housekeeping Supervisor at HHM i... Show More
Job Requirements
- High school diploma preferred
- Previous housekeeping experience or equivalent training required
- Previous supervisory responsibility preferred
Job Qualifications
- High school diploma preferred
- Previous housekeeping experience or equivalent training required
- Previous supervisory responsibility preferred
Job Duties
- Train, schedule, coach and support associates ensuring they perform to brand or hotel standards
- Screen job applicants and hire new employees when applicable
- Train staff to clean rooms efficiently according to standards or partner with vendors for training
- Monitor and communicate guest service scores to improve satisfaction
- Issue cleaning supplies and equipment to associates
- Occasionally clean rooms or assist staff with cleaning
- Address associate performance and behavior concerns directly or through vendors
- Supervise laundry employees if applicable
- Prepare work schedules or provide vendors with occupancy forecasts
- Follow sustainability guidelines per EarthView program
- Practice safe work habits and wear protective equipment
- Assist in the breakfast area as needed
- Ensure overall guest satisfaction
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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