Housekeeping Supervisor

CMC Hotels is a prestigious and forward-thinking hospitality company based in Raleigh, North Carolina, with a strong focus on the development, acquisition, repositioning, and management of upscale limited service, extended stay, and full-service hotels. Renowned for its commitment to excellence, CMC Hotels consistently leads the market by exceeding operational, financial, and guest service expectations. This commitment is grounded in a company culture that truly values its employees, recognizing that its associates are the heart of the organization. CMC Hotels champions the philosophy of "Growing People," which means investing in the professional development, training, and career advancement of its team members to ensure long-term success and fulfillment.

Our Townplace Suites Wilmington location is currently seeking an engaging and motivating leader to join our Senior Management Team as the Housekeeping Supervisor. This role is vital to maintaining the high standards of cleanliness, safety, and guest satisfaction that our brand is known for. As a Housekeeping Supervisor, you will play a key role in managing and directing the back-of-house operations, acting as the critical link between the housekeeping and maintenance departments. Your leadership will influence team performance and operational efficiency, ensuring that all cleanliness procedures meet or exceed the franchise and departmental standards. This role involves both supervisory and hands-on responsibilities, including daily inspections, coaching and training staff, maintaining supplies, and managing labor budgets.

The ideal candidate will bring not only experience but also a passion for hospitality and leadership. Success in this position requires the ability to foster teamwork, maintain high morale, and deliver exceptional guest service. You will be expected to oversee the entire housekeeping department, including quality control inspectors, guest room attendants, porters, and laundry attendants, ensuring a seamless operation that supports our commitment to guest comfort and safety.

This is a full-time position offering a well-rounded benefits package that includes paid vacation, paid personal leave accrued upon hire, holiday pay, and an incentive plan that allows for up to 15% of annual salary. Additional benefits include access to a fully vested 401(k) program, BCBS health insurance, dental and vision coverage, a virtual health plan, short and long term disability insurance, and hotel room discounts. These advantages reflect CMC Hotels' dedication to the well-being of its employees, making it an excellent opportunity for professionals seeking both growth and stability within the hospitality industry.

The Housekeeping Supervisor role is an excellent career opportunity for candidates with a minimum of two years of housekeeping management experience who are ready to take on a challenging and rewarding leadership role. Candidates possessing at least an associate's degree or equivalent relevant work experience will find this position well suited to their skills. If you have strong organizational and leadership skills, excellent customer service abilities, and a commitment to maintaining high standards of cleanliness and safety, CMC Hotels invites you to join our team and be part of an organization that values your contribution and supports your career growth.