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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.50 - $20.50
Work Schedule
Standard Hours
Benefits
Paid vacation
paid personal leave
Holiday pay
incentive plan
401k
Health Insurance
Dental Insurance
vision coverage
Virtual health plan
short term disability
long term disability
Hotel Room Discounts
Job Description
CMC Hotels is a prestigious and forward-thinking hospitality company based in Raleigh, North Carolina, with a strong focus on the development, acquisition, repositioning, and management of upscale limited service, extended stay, and full-service hotels. Renowned for its commitment to excellence, CMC Hotels consistently leads the market by exceeding operational, financial, and guest service expectations. This commitment is grounded in a company culture that truly values its employees, recognizing that its associates are the heart of the organization. CMC Hotels champions the philosophy of "Growing People," which means investing in the professional development, training, and career advancement of its team members... Show More
Job Requirements
- Must possess excellent customer service skills
- ability to reach, kneel, bend and stand for long periods of time
- ability to lift, push and pull required workload, usually up to 40 lbs
- strong leadership abilities and organizational skills
- minimum 2 years previous housekeeping management experience required
- minimum associates degree preferred or relative work experience
Job Qualifications
- Minimum associates degree preferred or relevant work experience
- minimum 2 years previous housekeeping management experience
- strong leadership abilities
- excellent customer service skills
- good organizational skills
Job Duties
- Manage and direct back of house operations
- coordinate between housekeeping and maintenance departments
- oversee, coach and train housekeeping department including quality control inspectors, guest room attendants, porter and laundry attendants
- perform daily inspections of all guest rooms and public spaces
- promote teamwork and employee morale
- ensure policies and procedures are followed regarding life safety and room cleanliness
- order and maintain par stock of guest supplies, cleaning supplies and linen
- prepare weekly and monthly reports for management
- develop and implement systems and procedures
- schedule and maintain labor budgets
- promptly handle all guest queries and requests in a pleasant manner
- conduct daily huddles, weekly and/or monthly employee meetings
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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