Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $27.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
401(k)
401(k) matching
Fitness membership reimbursement
Qualified parking
Paid Time Off
Holidays
discounted room nights
complimentary room nights
Complimentary Meals
on-site bike rack
Job Description
Park Hyatt Chicago is a distinguished Forbes Four-Star hotel located in the iconic Gold Coast neighborhood of Chicago, renowned for its blend of design, art, and world-class service. Overlooking the breathtaking Lake Michigan, this luxury sanctuary is a beacon of understated elegance and refinement, offering bespoke experiences that emphasize discretion, personalization, and grace. The hotel’s commitment to excellence ensures that every guest encounters not just a stay, but an unforgettable journey shaped by attentive and heartfelt hospitality. As a leader in luxury hospitality, Park Hyatt Chicago prides itself on creating environments where every detail is meticulously crafted, reflecting a sophisticated yet welcoming atmosphere. The hotel’s dedication to combining art, culture, and exceptional service sets it apart as a premier destination in Chicago, where every moment is designed to comfort and inspire.
The role of Housekeeping Supervisor at Park Hyatt Chicago is a vital leadership position tasked with upholding the hotel's high standards of cleanliness, organization, and presentation in guest rooms and public areas. This role requires both a passion for luxury hospitality and a strong ability to lead and inspire a team. As a Housekeeping Supervisor, you will oversee daily housekeeping operations, ensuring thorough inspections to maintain the hotel's Forbes-rated service excellence. You will be responsible for coordinating with other departments such as the Front Office and Engineering to guarantee a seamless guest experience. This position demands a detail-oriented approach and a commitment to operational efficiency while maintaining a discreet and professional demeanor. The Housekeeping Supervisor will play an instrumental role in fostering a positive team environment, motivating and guiding staff, and ensuring compliance with all luxury hospitality standards. With competitive hourly wages starting at $27.75 plus eligibility for overtime and premium pay, this full-time role offers an exceptional opportunity for experienced professionals eager to advance their careers at one of Chicago’s most prestigious hotels.
At Park Hyatt Chicago, the philosophy 'Care Connects Us' underscores every interaction, promoting a culture built on warmth, empathy, and respect. This guiding principle encourages the creation of genuine connections and inclusive environments, critical to delivering authentic hospitality experiences. Hyatt’s global presence reinforces its commitment to connecting people through care, supporting the personal and professional growth of its colleagues, and driving innovative hospitality solutions. The organization highlights the evolution of the hospitality industry, emphasizing continuous learning and development, and inviting individuals to explore new career paths and opportunities. With ample benefits and a supportive work environment, Park Hyatt Chicago not only promises a rewarding career but also a meaningful one, where your impact resonates beyond the workplace into the lives of guests and colleagues alike.
The role of Housekeeping Supervisor at Park Hyatt Chicago is a vital leadership position tasked with upholding the hotel's high standards of cleanliness, organization, and presentation in guest rooms and public areas. This role requires both a passion for luxury hospitality and a strong ability to lead and inspire a team. As a Housekeeping Supervisor, you will oversee daily housekeeping operations, ensuring thorough inspections to maintain the hotel's Forbes-rated service excellence. You will be responsible for coordinating with other departments such as the Front Office and Engineering to guarantee a seamless guest experience. This position demands a detail-oriented approach and a commitment to operational efficiency while maintaining a discreet and professional demeanor. The Housekeeping Supervisor will play an instrumental role in fostering a positive team environment, motivating and guiding staff, and ensuring compliance with all luxury hospitality standards. With competitive hourly wages starting at $27.75 plus eligibility for overtime and premium pay, this full-time role offers an exceptional opportunity for experienced professionals eager to advance their careers at one of Chicago’s most prestigious hotels.
At Park Hyatt Chicago, the philosophy 'Care Connects Us' underscores every interaction, promoting a culture built on warmth, empathy, and respect. This guiding principle encourages the creation of genuine connections and inclusive environments, critical to delivering authentic hospitality experiences. Hyatt’s global presence reinforces its commitment to connecting people through care, supporting the personal and professional growth of its colleagues, and driving innovative hospitality solutions. The organization highlights the evolution of the hospitality industry, emphasizing continuous learning and development, and inviting individuals to explore new career paths and opportunities. With ample benefits and a supportive work environment, Park Hyatt Chicago not only promises a rewarding career but also a meaningful one, where your impact resonates beyond the workplace into the lives of guests and colleagues alike.
Job Requirements
- High school diploma or equivalent
- minimum 2 years supervisory experience in luxury housekeeping
- ability to work under pressure in a fast-paced environment
- strong interpersonal and communication skills
- knowledge of cleaning chemicals and equipment
- physical ability to perform housekeeping tasks
- availability to work varied shifts including weekends and holidays
- commitment to upholding high cleanliness and service standards
Job Qualifications
- Minimum of 2 years supervisory experience in luxury housekeeping
- proven ability to work in union and non-union environments
- strong leadership and team development skills
- exceptional communication and guest relations abilities
- highly organized with excellent multitasking skills
- proficient in cleaning equipment and chemical usage
- committed to high-quality standards and room readiness
- physical capability to lift, push, and pull moderate weights
- stamina to remain active throughout an 8-hour shift
- flexible to work varied hours including evenings, weekends, and holidays
Job Duties
- Supervise and lead the housekeeping team
- oversee daily cleaning operations and ensure compliance with luxury standards
- conduct detailed inspections of guest rooms and public areas
- collaborate with Front Office and Engineering departments to enhance guest experience
- coach and motivate staff to consistently deliver high-quality service
- manage scheduling and labor resources efficiently
- address guest complaints and resolve issues promptly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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