Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $25.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
medical health care
401k
Paid Family Bonding Time
Adoption assistance
Discounted rooms
free colleague meals
Discount Parking
Job Description
Hyatt is a globally recognized hospitality company known for its commitment to delivering exceptional guest experiences through warm, attentive, and service-driven associates. With a rich heritage focused on quality and excellence, Hyatt operates a wide range of hotels and resorts worldwide, providing guests with memorable stays that blend comfort, luxury, and personalized service. One of Hyatt's prestigious brands, Andaz, exemplifies modern luxury and local culture, offering guests a unique and immersive experience at each location, including the vibrant Andaz San Diego hotel. At Andaz San Diego, employees join a team dedicated to upholding the highest standards of hospitality while fostering a supportive and dynamic work environment that encourages professional growth and enthusiasm.
The Housekeeping Supervisor position at Andaz San Diego is a pivotal role responsible for ensuring outstanding cleanliness and guest satisfaction within the hotel. This role involves overseeing daily housekeeping operations by leading and mentoring housekeeping team members, maintaining impeccable cleanliness standards across guest rooms, public areas, and back-of-house spaces. The Housekeeping Supervisor acts as a critical liaison between management and front-of-house teams, balancing operational efficiency with guest-centric service delivery. The supervisor is tasked with assigning schedules, inspecting rooms to meet brand standards, training new staff on cleaning techniques and safety protocols, and addressing any guest concerns with professionalism and urgency. Flexibility in availability is crucial, as the role spans various shifts including mornings, evenings, weekends, and holidays to ensure continuous service excellence.
Working in this position offers an hourly wage of approximately $25.00, with individual salaries reflecting experience and education. Hyatt strives to create a workplace where associates feel valued and motivated through comprehensive benefits such as paid time off, medical healthcare, 401(k) plans with company match, paid family bonding time, adoption assistance, and access to discounted or complimentary stays at Hyatt locations worldwide. Additional perks include free colleague meals and discounted parking during shifts. This role is designed for individuals who are passionate about hospitality, adept at managing teams, and are capable of maintaining the highest standards in cleanliness and guest service under a professional and engaging atmosphere. Candidates need to be authorized to work in the United States and should be prepared to embrace a dynamic and rewarding career path with Hyatt, where continuous improvement and guest satisfaction are always at the forefront.
The Housekeeping Supervisor position at Andaz San Diego is a pivotal role responsible for ensuring outstanding cleanliness and guest satisfaction within the hotel. This role involves overseeing daily housekeeping operations by leading and mentoring housekeeping team members, maintaining impeccable cleanliness standards across guest rooms, public areas, and back-of-house spaces. The Housekeeping Supervisor acts as a critical liaison between management and front-of-house teams, balancing operational efficiency with guest-centric service delivery. The supervisor is tasked with assigning schedules, inspecting rooms to meet brand standards, training new staff on cleaning techniques and safety protocols, and addressing any guest concerns with professionalism and urgency. Flexibility in availability is crucial, as the role spans various shifts including mornings, evenings, weekends, and holidays to ensure continuous service excellence.
Working in this position offers an hourly wage of approximately $25.00, with individual salaries reflecting experience and education. Hyatt strives to create a workplace where associates feel valued and motivated through comprehensive benefits such as paid time off, medical healthcare, 401(k) plans with company match, paid family bonding time, adoption assistance, and access to discounted or complimentary stays at Hyatt locations worldwide. Additional perks include free colleague meals and discounted parking during shifts. This role is designed for individuals who are passionate about hospitality, adept at managing teams, and are capable of maintaining the highest standards in cleanliness and guest service under a professional and engaging atmosphere. Candidates need to be authorized to work in the United States and should be prepared to embrace a dynamic and rewarding career path with Hyatt, where continuous improvement and guest satisfaction are always at the forefront.
Job Requirements
- High school diploma or equivalent
- Minimum of 1-2 years of housekeeping or hotel operations experience
- Prior supervisory or lead experience preferred
- Full availability including flexible schedules weekends and holidays
- Strong attention to detail and organizational skills
- Clear communication skills and a team-oriented mindset
- Experience in a hotel or resort environment
- Knowledge of hotel brand standards and cleanliness protocols
- Must be authorized to work in the United States
- This position does not offer sponsorship of work visas
Job Qualifications
- High school diploma or equivalent
- Minimum of 1-2 years of housekeeping or hotel operations experience
- Prior supervisory or lead experience preferred
- Full availability including flexible schedules weekends and holidays
- Strong attention to detail and organizational skills
- Clear communication skills and a team-oriented mindset
- Experience in a hotel or resort environment
- Knowledge of hotel brand standards and cleanliness protocols
- Bilingual abilities a plus not required
Job Duties
- Supervise daily housekeeping operations during assigned shifts including guest rooms public areas and back-of-house spaces
- Lead mentor and support housekeeping team members to ensure productivity quality and adherence to service standards
- Inspect cleaned guest rooms and public areas to ensure cleanliness safety and brand standards are consistently met
- Assign daily work schedules and task lists based on occupancy arrivals and departures
- Communicate effectively with Front Office and Maintenance teams to prioritize room status guest requests and maintenance needs
- Train new team members on proper cleaning techniques safety procedures and brand standards
- Address guest concerns promptly and professionally escalating issues as appropriate
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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