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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Paid vacation
paid personal leave
Holiday pay
incentive plan
401k
Health Insurance
Dental Insurance
vision coverage
Virtual health plan
short term disability
long term disability
Hotel Room Discounts
Job Description
CMC Hotels is a Raleigh, North Carolina based company specializing in the development, acquisition, repositioning, and management of upscale limited service, extended stay, and full-service hotels. Known for their commitment to excellence, CMC Hotels has built a strong reputation by consistently exceeding both operational and financial expectations, as well as elevating guest experiences to the highest level of hospitality. The company places a strong emphasis on their core value of Growing People, believing that their associates are the heart of the organization. This philosophy supports a workplace culture where employees are recognized, nurtured, and given opportunities to progress and succeed.<... Show More
Job Requirements
- Must possess excellent customer service skills
- Ability to reach, kneel, bend, and stand for long periods of time
- Ability to lift, push, and pull required workload usually up to 40 lbs
- Strong leadership abilities and organizational skills
- Minimum 2 years previous housekeeping management experience required
- Minimum associates degree preferred or relative work experience
Job Qualifications
- Minimum 2 years previous housekeeping management experience
- Strong leadership abilities and organizational skills
- Minimum associates degree preferred or relative work experience
- Excellent customer service skills
- Ability to reach, kneel, bend, and stand for long periods of time
- Ability to lift, push, and pull up to 40 lbs
Job Duties
- Manage and direct back of house operations, coordinating between housekeeping and maintenance departments
- Oversee, coach, and train the entire housekeeping department including quality control inspectors, guest room attendants, porters, and laundry attendants
- Conduct daily inspections of all guest rooms and public spaces
- Promote teamwork and employee morale
- Ensure all policies and procedures are followed regarding life safety and room cleanliness
- Order and maintain par stock of guest supplies, cleaning supplies, and linen
- Prepare weekly and monthly reports for management
- Develop and implement systems and procedures
- Schedule and maintain labor budgets
- Handle all guest queries and requests promptly and courteously
- Conduct daily huddles and weekly or monthly employee meetings
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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