Housekeeping Supervisor

Courtyard by Marriott New Orleans French Quarter is a prestigious hotel located in the vibrant heart of New Orleans, Louisiana. As part of Marriott International, a globally recognized leader in the hospitality industry, Courtyard is dedicated to delivering exceptional guest experiences and maintaining the highest standards of hospitality and service. Marriott International is renowned for its commitment to diversity, inclusion, and equal opportunity employment, fostering an environment that values the unique backgrounds and talents of its associates. The Courtyard brand, specifically designed to cater to the needs of business travelers, emphasizes comfort, convenience, and a personalized experience. The New Orleans French Quarter location offers a dynamic setting that combines rich culture with modern amenities, making it a popular choice for guests seeking both leisure and business accommodations.

The role available at Courtyard by Marriott New Orleans French Quarter is a Full-Time Non-Management position within the Housekeeping and Laundry department. This position is critical in ensuring that the hotel environment remains clean, safe, and welcoming for all guests. The primary responsibility includes inspecting guest rooms, public areas, and facilities like the pool after they have been cleaned by housekeepers to verify that quality standards are met. The role also involves running sold room reports, verifying room status, addressing discrepancies, and prioritizing room cleaning to maintain operational efficiency. Coordination with various departments such as Engineering, Front Office, and Laundry is essential to manage room assignments and resolve issues promptly.

Beyond inspection duties, the position plays a supportive role in assisting Housekeeping management with daily activities including hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. The role demands adherence to company safety and security policies, reporting maintenance problems or hazards, and ensuring all safety training and certifications are completed. Professionalism in appearance and conduct, confidentiality, and asset protection are foundational expectations.

The position requires physical stamina and the ability to perform tasks such as moving, lifting, pushing, and pulling objects and equipment, sometimes over uneven surfaces. Candidates must have the ability to bend, twist, stoop, and stand or walk for extended periods while maintaining fine motor skills necessary for handling tasks involving detailed work and equipment operation.

This role requires a high school diploma or GED equivalent with at least one year of relevant work experience and supervisory experience. It offers a unique opportunity to grow within a globally respected brand that encourages career development and continuous improvement. The company culture is one that values passionate individuals who thrive in a collaborative, ambitious environment and are committed to delivering outstanding guest service while enjoying their work. At Marriott International and Courtyard, you will be part of a diverse and inclusive global team dedicated to empowerment and excellence, where you can be your best self and build a rewarding hospitality career.