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Housekeeping Supervisor

Job Overview

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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional Development
flexible schedule
Uniform allowance

Job Description

This position is with a reputable hotel committed to providing exceptional guest experiences through impeccable cleanliness and attention to detail. As a Housekeeping Supervisor, you will play a pivotal role in maintaining the hotel’s high standards of cleanliness and organization across all guest rooms and public areas. The hotel values operational excellence, guest satisfaction, and team leadership, making this role essential to its success and reputation.

The Housekeeping Supervisor is responsible for overseeing and coordinating the daily cleaning operations. This involves assigning tasks to the Room Attendants and providing training in various housekeeping duties to ensure smooth workflow and qu... Show More

Job Requirements

  • High School Diploma or equivalent preferred
  • additional training or certification in hospitality or housekeeping operations is a plus
  • minimum of 2 to 3 years of housekeeping experience in a commercial environment
  • experience supervising or training housekeeping staff
  • familiarity with inventory management, room inspections, and guest service protocols

Job Qualifications

  • Minimum of 2 to 3 years of housekeeping experience in a commercial environment
  • experience supervising or training housekeeping staff
  • familiarity with inventory management, room inspections, and guest service protocols
  • strong leadership and team management skills
  • attention to detail and commitment to cleanliness standards
  • excellent organizational and time-management abilities
  • ability to resolve issues efficiently and professionally
  • strong communication skills to coordinate across departments and with guests

Job Duties

  • Assign work to room attendants and train staff in housekeeping duties
  • assist with cleaning tasks as needed
  • maintain accurate room occupancy records and communicate status to relevant departments
  • address and resolve guest complaints related to housekeeping services or equipment
  • prepare requisitions for room supplies, furniture renovation, or replacements
  • inspect carpets, drapes, and furniture for stains, damage, or wear and report findings
  • check and manage linen and supply inventories to ensure adequate stock
  • aid in budget control by supervising employees' use of linen, supplies, and equipment
  • record inspection results and notify cleaning staff of any deficiencies
  • ensure adherence to key control policies and procedures
  • greet guests warmly and professionally to support a positive guest experience
  • perform other duties as assigned by leadership

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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