Housekeeping Supervisor

Fresno, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) retirement plan

Paid Time Off

Employee Discounts

free staff meals

Job Description

Western Camps, Inc. is a mission-driven organization committed to providing enriching outdoor, educational, and recreational experiences for individuals, families, and groups. Operating under names such as Wonder Valley Ranch Resort, Wonder Valley Outdoor Education Center, and River Way Ranch Camp, the company delivers a diverse range of programs that encourage personal growth, environmental awareness, and community connection. With a legacy spanning over 60 years in the Central Valley of California, Western Camps, Inc. blends tradition with innovation to offer memorable experiences in natural settings that foster learning and well-being.\n\nLocated in the scenic Sierra foothills near Sanger, California, Western Camps, Inc.... Show More

Job Requirements

minimum 2 years experience in professional cleaning (hospitality experience is a plus, but not required)
prior supervisory or team lead experience
bilingual (English/Spanish) required
detail-oriented with strong time management and problem solving skills
able to lead by example and foster a positive team culture
comfortable using basic technology and property management systems
physically capable of lifting up to 50lbs, standing, bending, and performing cleaning duties when needed
excellent communication and interpersonal skills
must be available to work flexible schedules

Job Qualifications

minimum 2 years experience in professional cleaning (hospitality experience is a plus, but not required)
prior supervisory or team lead experience is a must
bilingual (English/Spanish) required
detail-oriented with strong time management and problem solving skills
able to lead by example and foster a positive team culture
comfortable using basic technology and property management systems
excellent communication and interpersonal skills

Job Duties

supervise all housekeeping staff and daily room assignments
lead pre-shift meetings, communicate property updates, and ensure proper task coverage
monitor and inspect guest rooms, meeting spaces, and public areas for cleanliness and readiness
ensure compliance with safety, sanitation, and guest privacy standards
train, coach, and mentor housekeeping staff to meet quality and productivity goals
adjust staffing and assignments based on occupancy and operational needs
manage laundry operations and maintain laundry equipment
coordinate room status updates with the front desk and operations team
process and follow through on maintenance requests and work orders
monitor customer satisfaction feedback and implement improvements
maintain housekeeping supply inventory and manage restocking needs
ensure adherence to key control procedures
promote a professional, guest-friendly culture within the department
step in to assist with cleaning tasks as needed to meet deadlines or cover staff absences
collaborate with the Operations Manager on staffing, discipline, and team development
communicate effectively with other departments to support a seamless guest experience
other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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