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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $29.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Life insurance
Travel Discounts
Commuter Benefits
employee wellness program
Professional Development
Referral Bonus
Job Description
HHM is a renowned hospitality company dedicated to delivering exceptional guest experiences through high standards of service and sustainability practices. As a leader in the hotel industry, HHM takes pride in maintaining an outstanding reputation by continuously training and supporting their associates to meet brand and hotel guest service standards. HHM fosters a culture of growth where employees are valued and encouraged to develop professionally, following a clear career progression path including roles such as Executive Housekeeper, Front Office Manager, Assistant General Manager, and General Manager.
The Executive Housekeeper plays a critical role within HHM by supervising the housekeep... Show More
The Executive Housekeeper plays a critical role within HHM by supervising the housekeep... Show More
Job Requirements
- High school diploma preferred
- Previous housekeeping experience or equivalent training required
- Previous supervisory responsibility preferred
Job Qualifications
- High school diploma preferred
- Previous housekeeping experience or equivalent training required
- Previous supervisory responsibility preferred
Job Duties
- Train schedule coach and support associates ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
- Screen job applicants and hire new employees in the event housekeeping associates are HHM employees
- Train staff to clean rooms efficiently according to established standards or partner with external vendors to ensure proper training
- Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction
- Issue cleaning supplies and equipment to associates
- Occasionally clean rooms or assist staff with cleaning rooms
- Address associate performance and behavior concerns either through direct intervention or vendors
- Supervise laundry employees if applicable
- Prepare work schedules for HHM associates or provide vendors with anticipated occupancy to ensure proper staffing
- Follow sustainability guidelines and practices related to HHM’s EarthView program
- Practice safe work habits wear protective safety equipment and follow MSDS and OSHA standards
- Assist in the breakfast area as needed
- Ensure overall guest satisfaction
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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