Housekeeping Supervisor

Goodyear, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Exact $20.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

flexible scheduling

Job Description

Our client is a distinguished hotel committed to delivering exceptional guest experiences through impeccable service and top-notch facilities. Dedicated to maintaining high standards in hospitality, this hotel offers a welcoming and professional environment for both guests and employees alike. Renowned for its quality accommodations and attention to detail, the establishment fosters an atmosphere that encourages staff development and teamwork, making it an excellent place for career growth in the hospitality industry.

The position of Housekeeping Supervisor is pivotal in ensuring the cleanliness and upkeep of guest rooms and public spaces, aligning with the hotel's brand and company standards. This ... Show More

Job Requirements

Previous housekeeping experience in a hotel environment highly desired
Ability to communicate verbally and in writing to follow job duties
Ability to use computer systems to assign room boards and enter room status information into the PMS
Ability to work varied schedule as necessary including weekends and holidays
Must tolerate prolonged periods of standing, walking, kneeling, bending, stooping, and climbing stairs
Must tolerate exposure to cleaning solutions
Must be able to push up to 75 pounds, lift and carry up to 25 lbs
Must be able to visually inspect guest rooms and public areas to ensure adherence to standards

Job Qualifications

Previous housekeeping experience in a hotel environment highly desired
Ability to communicate verbally and in writing to follow job duties
Ability to use computer systems to assign room boards and enter room status information into the PMS
Ability to work varied schedule including weekends and holidays
Strong leadership and team management skills
Knowledge of safety and sanitation standards
Customer service orientation
Basic computer literacy

Job Duties

Inspect cleaned guest rooms and public areas to ensure they meet cleanliness and brand standards
Verify that amenities, linens, and supplies are correctly stocked and arranged
Follow up on any deficiencies and ensure corrections are made before the room is coded as vacant ready and assigned to a guest
Report and track maintenance issues to the maintenance department using notification tools
Assist with maintaining housekeeping supply inventories and coordinate ordering when needed
Assist with lost and found procedures, ensuring guest items are logged and stored properly
Support scheduling and manage staff attendance records as assigned
Respond promptly and courteously to guest requests and service recovery situations
Assign daily room boards and tasks to housekeeping team members in the absences of housekeeping leadership
Train new staff on cleaning procedures, safety, and brand service standards
Monitor team performance and provide coaching and feedback as needed
Assist in motivating and maintaining a positive, team-oriented work environment
Adhere to all safety and sanitation guidelines
Provide courteous and professional service when interacting with guests and co-workers
Adhere to precautions and use personal protective equipment (PPE) for all chemicals as outlined on Safety Data Sheets (SDS)
Comply with hotel security, fire regulations and all health and safety legislation
Assist other departments wherever necessary and maintain good working relationships
Other duties as assigned by management

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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