You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $27.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule
Job Description
Vinarosa Resort and Spa is a prestigious luxury resort located in the heart of the Sonoma County Wine Country, offering an intimate experience with 78 beautifully designed rooms nestled on 92 acres of lush vineyards. The resort is a renowned destination for travelers seeking a blend of warm hospitality, outstanding service, and the art of fine dining amid breathtaking natural surroundings. At Vinarosa Resort and Spa, every aspect of the guest experience is meticulously crafted to deliver moments of serenity and indulgence. The resort maintains a dedication to exceptional quality and service standards, inspired by Forbes, ensuring guests enjoy an... Show More
Job Requirements
- High school diploma or equivalent
- Two to three years or more minimum experience in housekeeping supervisory role
- Experience in luxury hotel or resort preferred
- Endurance to stand and walk for extended periods
- Proficiency with Microsoft Office, Opera, Alice or other property management systems preferred
- Strong communication and customer service skills
- Ability to lift, push, and pull up to 30 pounds
- Ability to work flexible shifts including evenings, weekends, and holidays
- Ability to multitask and stay organized in a fast-paced environment
- Must speak and communicate fluently in English
Job Qualifications
- Two to three years or more minimum experience in housekeeping supervisory role, luxury hotel and/or resort highly preferred
- Endurance to stand and walk for extended periods
- Proficiency in property management systems preferred (Microsoft Office, Opera, Alice, etc.)
- Ability to work independently and as part of a team
- Excellent communication skills and customer service skills
- Must speak and communicate in English
- Capability to lift, push, and pull a moderate amount of weight (up to 30lbs)
- Flexible to work in different shifts, including evenings, weekends, and holidays
- Highly organized with the ability to multitask in a fast-paced environment
Job Duties
- Supervise, train, and motivate room attendants, housemen, and turndown staff
- Assign daily tasks and inspect work performance with constructive feedback
- Conduct daily briefings to communicate VIP arrivals, special requests, and priority areas
- Maintain clear communication with front office regarding room status and guest needs
- Manage inventory of cleaning supplies, linens, and amenities to ensure proper par levels
- Coordinate with maintenance for prompt resolution of room deficiencies
- Oversee proper handling and storage of luxury linens, towels, and delicate fabrics
- Ensure all equipment is properly maintained and stored
- Conduct thorough inspections of guest rooms, suites, and public areas to ensure they meet our luxury standards
- Implement and maintain rigorous cleaning protocols, paying special attention to high-touch surfaces and delicate materials
- Use inspection checklist to document room conditions and provide immediate corrective feedback
- Ensure proper placement of all amenities, linens, and decorative elements according to brand standards
- Respond promptly to guest requests with discretion and professionalism
- Personally verify VIP rooms and special request accommodations
- Train staff in the art of unobtrusive service and attention to detail
- Maintain strict confidentiality regarding guest belongings and information
- Complete daily reports on room status, maintenance issues, and supply needs
- Monitor and control departmental expenses within budget
- Assist with scheduling and payroll documentation
- Participate in monthly inventory counts
- Perform all other duties that may be assigned as needed by your manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
Nearby Cities
Jobs By Filter