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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Life insurance
Travel Discounts
Commuter Benefits
Employee assistance program
Educational development
Referral Bonus
Job Description
HHM is a reputable hospitality company known for its commitment to excellence and guest satisfaction across its portfolio of hotels. As a company, HHM upholds the highest standards in hospitality services and strives to create memorable experiences for every guest while fostering a supportive and growth-oriented work environment for its employees. With a focus on sustainability through its EarthView program, HHM integrates environmental consciousness into its daily operations, aligning itself with modern green initiatives while maintaining top-tier hotel service standards. This dedication to quality, sustainability, and employee development positions HHM as a leader in the hospitality industry, welcoming motivated and... Show More
Job Requirements
- High school diploma preferred
- Previous housekeeping experience or equivalent training required
- Previous supervisory responsibility preferred
Job Qualifications
- High school diploma preferred
- Previous housekeeping experience or equivalent training required
- Previous supervisory responsibility preferred
Job Duties
- Train, schedule, coach and support associates ensuring they perform in accordance with established brand or hotel standards and HHM core values
- Screen job applicants and hire new employees if housekeeping associates are HHM employees
- Train staff to clean rooms efficiently according to established standards or partner with external vendors for proper training
- Communicate guest service scores to drive improvement and higher guest satisfaction
- Issue cleaning supplies and equipment to associates
- Occasionally clean rooms or assist staff with cleaning rooms
- Address associate performance and behavior concerns through direct intervention or vendor management
- Supervise laundry employees if applicable
- Prepare work schedules for HHM associates or provide vendors with anticipated occupancy to ensure proper staffing
- Follow sustainability guidelines related to HHM's EarthView program
- Practice safe work habits and wear protective safety equipment following MSDS and OSHA standards
- Assist in the breakfast area as needed
- Ensure overall guest satisfaction
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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