Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $18.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Workplace safety programs
Job Description
This position is with a well-established hotel recognized for its commitment to providing exceptional guest experiences through meticulous attention to cleanliness and hospitality excellence. The establishment prides itself on maintaining an environment where guests can feel comfortable, relaxed, and valued. As part of a reputable hotel chain that emphasizes employee growth and guest satisfaction, it offers a professional setting for individuals passionate about the hospitality industry who seek to grow their careers within a structured, supportive environment. The hotel's philosophy revolves around teamwork, attention to detail, and a proactive approach to meeting guests' needs, which positions it as a preferred destination for travelers and a distinguished employer in the hospitality sector.
As a Housekeeping Supervisor, you hold a critical role in ensuring the highest standards of cleanliness and operational efficiency within the hotel. Your expertise in housekeeping practices makes you an indispensable part of the management team, as you not only oversee daily cleaning operations but also mentor and coach staff to achieve excellence. You act as a liaison between housekeeping management and the team, ensuring that every member understands expectations and procedures, particularly new hires who require guidance and training. Your hands-on approach allows you to lead by example, stepping in to assist with training, cleaning, inspecting rooms, and maintaining inventory. This role requires you to be detail-oriented, constantly seeking opportunities to improve the quality of service and make suggestions to better the team’s performance and the guests’ experience.
Scheduling is another key responsibility you embrace. You manage employee shifts to balance business demands, employee requests, and the overall workflow, ensuring that the housekeeping department operates smoothly and efficiently. With your solid understanding of OSHA guidelines and safety protocols, you foster a safe working environment and promptly address maintenance or security concerns. Physical stamina and communication skills are essential, as this supervisory role demands the ability to be on your feet, navigate the hotel’s premises, and communicate effectively in English. This position offers the chance to be a vital contributor to the hotel's success, providing guests with the level of cleanliness and service that sets the hotel apart from competitors. Your role as Housekeeping Supervisor is integral to the hotel’s operations and guest satisfaction metrics, making it a rewarding career opportunity for a motivated individual dedicated to hospitality excellence.
As a Housekeeping Supervisor, you hold a critical role in ensuring the highest standards of cleanliness and operational efficiency within the hotel. Your expertise in housekeeping practices makes you an indispensable part of the management team, as you not only oversee daily cleaning operations but also mentor and coach staff to achieve excellence. You act as a liaison between housekeeping management and the team, ensuring that every member understands expectations and procedures, particularly new hires who require guidance and training. Your hands-on approach allows you to lead by example, stepping in to assist with training, cleaning, inspecting rooms, and maintaining inventory. This role requires you to be detail-oriented, constantly seeking opportunities to improve the quality of service and make suggestions to better the team’s performance and the guests’ experience.
Scheduling is another key responsibility you embrace. You manage employee shifts to balance business demands, employee requests, and the overall workflow, ensuring that the housekeeping department operates smoothly and efficiently. With your solid understanding of OSHA guidelines and safety protocols, you foster a safe working environment and promptly address maintenance or security concerns. Physical stamina and communication skills are essential, as this supervisory role demands the ability to be on your feet, navigate the hotel’s premises, and communicate effectively in English. This position offers the chance to be a vital contributor to the hotel's success, providing guests with the level of cleanliness and service that sets the hotel apart from competitors. Your role as Housekeeping Supervisor is integral to the hotel’s operations and guest satisfaction metrics, making it a rewarding career opportunity for a motivated individual dedicated to hospitality excellence.
Job Requirements
- ability to perform medium work exerting up to 50 pounds occasionally and 20 pounds frequently
- ability to stand and walk for long periods
- ability to kneel, bend, stretch, twist, and reach
- willing to work long hours when necessary
- fluency in English in reading, writing, and speaking
- prior experience in supervisory roles preferred
- must be able to multitask
- knowledge of housekeeping tools and equipment
Job Qualifications
- high school diploma or equivalent preferred
- three years of progressive experience in hotel or related field
- prior supervisory experience preferred
- proficiency with housekeeping equipment and tools
- good communication skills in reading, writing, and speaking English
- ability to multitask effectively
- knowledge of OSHA safety regulations
Job Duties
- be a role model by assisting managers and team with training, coaching, cleaning, inspecting
- be a details person by monitoring hotel cleanliness and providing suggestions for improvement
- schedule housekeeping staff to meet business and guest needs
- ensure safety compliance and train team according to OSHA guidelines
- monitor supplies and control expenses within the department
- coordinate with maintenance and security on safety issues
- communicate effectively with team and management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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