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Housekeeping Supervisor

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $19.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Multiple Tiers of Medical Coverage
Dental Insurance
Vision Insurance
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match

Job Description

The Westin St. Louis, located in the vibrant heart of downtown St. Louis, is a premier luxury hotel renowned for its elegant accommodations, modern amenities, and unbeatable location. Situated near iconic attractions such as Busch Stadium, The Westin St. Louis provides guests with a unique blend of sophistication and convenience. The property boasts spacious and contemporary rooms, a state-of-the-art fitness center, and a welcoming atmosphere designed to create memorable experiences for every visitor. As a part of the highly regarded Westin Hotels & Resorts brand, this establishment emphasizes exceptional guest service, innovative hospitality solutions, and a commitment to excellence in all aspects of hotel operations. Joining The Westin St. Louis means becoming part of a dynamic team where individual contributions are valued, and career growth is encouraged. The hotel prides itself on fostering a culture of teamwork, inclusion, and high standards, offering employees the chance to work in an exciting, fast-paced environment that supports professional development.

The role of a Housekeeping Supervisor at The Westin St. Louis is an essential position that ensures the hotel's cleanliness and guest satisfaction remain at the highest levels. This position requires a highly organized and detail-oriented individual who thrives in leading and motivating a team. The Housekeeping Supervisor will oversee daily housekeeping operations, including room cleaning, public area maintenance, and laundry services, ensuring all areas meet rigorous quality and cleanliness standards. The role offers an hourly wage of $19.00 and is ideal for candidates who have a passion for hospitality, enjoy working in a collaborative environment, and possess strong leadership skills. This position plays a vital role in upholding the hotel's reputation by creating a clean, welcoming, and safe environment for guests, which directly impacts their overall experience. The successful candidate will spearhead training efforts, conduct inspections, and collaborate closely with other hotel departments to guarantee guest expectations are met. Additionally, the role involves managing inventory, scheduling staff shifts, and handling guest inquiries or concerns with professionalism and promptness. This position provides a valuable opportunity for those looking to advance their careers within the hospitality industry by gaining hands-on supervisory experience at a renowned luxury hotel. The Westin St. Louis encourages its team members to contribute ideas, embrace innovation, and participate in a supportive workplace culture dedicated to delivering unforgettable stays for all guests.

Job Requirements

  • High school diploma or equivalent
  • six months experience in housekeeping or related cleaning role
  • proven experience in a supervisory or leadership position
  • strong verbal and written communication skills
  • ability to work flexible hours including weekends and holidays
  • proficiency in English
  • ability to manage time and prioritize tasks effectively
  • attention to detail
  • familiarity with housekeeping management software

Job Qualifications

  • Six months experience in a housekeeping or cleaning role required
  • proven supervisory or leadership experience
  • strong communication and interpersonal skills
  • bilingual a plus
  • read, write and speak English fluently
  • ability to manage multiple tasks and priorities
  • attention to detail and high standards of cleanliness
  • proficiency with housekeeping software and systems
  • flexible schedule, including weekends and holidays

Job Duties

  • Supervise and coordinate housekeeping activities, including room cleaning, public area maintenance, and laundry operations
  • train, motivate, and mentor the housekeeping team to deliver exceptional service
  • conduct inspections to ensure adherence to cleanliness and quality standards
  • collaborate with other departments to meet guest expectations and address any issues
  • maintain inventory of cleaning supplies and equipment
  • assist in scheduling and coordinating staff shifts
  • handle guest inquiries and resolve complaints promptly and professionally
  • uphold safety and sanitation standards, ensuring a healthy work environment

Job Criteria

Experience

Entry Level (1-2 years)


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