Housekeeping Supervisor

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $18.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive hourly wage
Employee Discounts
Professional development opportunities
flexible scheduling
Supportive team environment
health insurance options
Paid Time Off

Job Description

The Faust Hotel is a distinguished boutique hotel located in the heart of downtown New Braunfels, known for its unique blend of historic grandeur and modern sophistication. This establishment prides itself on offering guests an unparalleled experience defined by intuitive service, impeccable presentation, and an ambiance worthy of five-star distinction. As a prestigious destination, The Faust Hotel embraces the art of hospitality, placing a strong emphasis on delivering personalized attention and maintaining the highest level of guest satisfaction. The hotel environment is both luxurious and welcoming, creating an atmosphere in which every visitor feels valued and cared for.

We are currently seeking a Housekeeping Supervisor who embodies the essence of luxury through meticulous attention to detail and a dedicated commitment to excellence. This leadership role is essential for upholding the hotel's reputation for cleanliness and refined presentation. The Housekeeping Supervisor will be a hands-on leader responsible for overseeing the daily housekeeping operations, ensuring that every suite, corridor, and public space reflects the hotel's high standards. The position offers a competitive hourly wage of $18.00 and is integral in shaping a culture based on discretion, pride, and impeccable service.

The successful candidate will manage a high-performing team, continuously striving for perfection in every aspect of housekeeping duties. They will be directly involved in conducting thorough inspections, managing inventory, and collaborating closely with other departments such as Front Office and Maintenance to guarantee seamless room readiness. The role requires not only organizational skills but also the ability to motivate and guide a team while maintaining composure in a fast-paced environment.

In addition to operational responsibilities, this position demands a guest-focused mindset, ensuring each visitor's needs are addressed promptly and professionally. The Housekeeping Supervisor will play a crucial role in preserving the luxury standards of the hotel, including the upkeep of fine linens, amenities, and room styling. Moreover, they will enforce strict compliance with health, safety, and sanitation protocols, reflecting the hotel's commitment to guest well-being.

Overall, the Housekeeping Supervisor at The Faust Hotel is more than a managerial role; it is a pivotal position that directly influences the quality and memorability of the guest experience. This role suits someone who is passionate about hospitality, detail-oriented, and eager to contribute to a legacy of refined service that distinguishes The Faust Hotel in the competitive boutique hotel market. If you have a background in luxury or boutique housekeeping and a desire to lead with excellence, we encourage you to join our team and help us maintain the extraordinary standards that define The Faust Hotel.

Job Requirements

  • High school diploma or equivalent
  • Minimum two years of housekeeping experience
  • Experience in luxury or boutique hotel housekeeping preferred
  • Proven leadership skills
  • Excellent attention to detail
  • Strong communication and interpersonal skills
  • Ability to work evenings, weekends, and holidays
  • Ability to maintain professionalism under pressure

Job Qualifications

  • Two or more years of progressive housekeeping experience
  • Luxury or boutique supervisory experience preferred
  • Exceptional eye for detail and elevated presentation standards
  • Strong leadership presence with the ability to motivate and coach
  • Polished communication skills and guest-focused mindset
  • Ability to maintain composure and poise in a fast-paced, high-expectation environment
  • Flexible availability including evenings, weekends, and holidays

Job Duties

  • Oversee daily housekeeping operations with five-star precision
  • Conduct meticulous inspections of guest rooms, suites, and public areas to ensure immaculate standards
  • Lead, mentor, and inspire a high-performing housekeeping team
  • Maintain luxury-level presentation, including fine linens, amenities, and room styling
  • Partner closely with Front Office and Maintenance to ensure seamless room readiness
  • Manage inventory of premium supplies and uphold strict quality control measures
  • Respond to guest needs with professionalism, discretion, and urgency
  • Ensure compliance with health, safety, and sanitation standards befitting a luxury property

Job Criteria

Experience

Mid Level (3-7 years)


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