Housekeeping Supervisor

Pyramid Global Hospitality is a renowned hospitality company that prides itself on valuing its employees and fostering a supportive, inclusive work environment where diversity, growth, development, and wellbeing are prioritized. With over 230 properties worldwide, Pyramid Global Hospitality is committed to a 'People First' culture, which is clearly reflected in its approach to employee development, extensive benefits packages, and dedication to building meaningful relationships with its workforce. The company's core values revolve around investing in its people through ongoing training and development opportunities, empowering employees to gain new skills and advance their careers within the hospitality industry. This commitment ensures employees feel appreciated and supported whether they are newcomers to hospitality or seasoned professionals seeking career growth and success. By joining Pyramid Global Hospitality, employees become part of a collaborative culture that encourages professional growth while simultaneously creating exceptional guest experiences.

One of the premier properties within the Pyramid Global Hospitality portfolio is the Hotel Roanoke & Conference Center, located in the heart of Roanoke, Virginia. Built in 1882 and bearing the grandeur of Tudor-style architecture, the Hotel Roanoke holds a prestigious place on the National Register of Historic Places. As a member of the International Association of Conference Centers, the hotel offers not only rich history and elegant accommodations but also provides exceptional dining options and over 63,000 square feet of flexible event space. This makes it an ideal venue for conferences, weddings, and special events, supported by state-of-the-art audiovisual equipment and professional event planning services.

The Hotel Roanoke & Conference Center is currently seeking a motivated and detail-oriented Housekeeping Supervisor. The role is designed for a leader who will oversee daily housekeeping operations to uphold the hotel’s high standards of cleanliness and guest satisfaction. The Housekeeping Supervisor will lead a team responsible for maintaining the cleanliness of guest rooms, public areas, and essential behind-the-scenes spaces, ensuring that the hotel environment remains welcoming and pristine. This position not only focuses on operational excellence but also involves mentoring and motivating team members, coordinating workflows, inspecting rooms for quality, and collaborating closely with other departments such as the Front Desk. The position demands a hands-on leadership approach where the supervisor sets an example, ensures accountability, and inspires pride and professionalism within the housekeeping team.

The schedule for the Housekeeping Supervisor role is from 8:00 AM to 4:00 PM, with availability required on weekends and holidays. The position offers a competitive salary range of $18.00 to $19.50 per hour. In addition to the monetary compensation, employees enjoy comprehensive benefits that include health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and employee rates on hotel stays. Pyramid Global Hospitality’s dedication to its employees’ wellbeing extends to providing a safe work environment, offering training opportunities, and promoting a diverse workplace where all employees are valued and encouraged to succeed. This is an exceptional opportunity for an individual passionate about hospitality who thrives in a leadership role and values being part of a company committed to employee satisfaction and guest experience excellence.