Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $17.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Vacation leave
Paid Time Off
Pet insurance
401(k) savings plan
Job Description
Embassy Suites The Woodlands at Hughes Landing is a distinguished hotel situated just a short drive from The Woodlands Waterway, offering guests a unique blend of comfort and convenience. Located right on the scenic Lake Woodlands, this hotel serves as an ideal destination for family getaways as well as business travelers seeking a tranquil and welcoming environment. Part of HEI Hotels and Resorts, a company renowned for prioritizing its associates, Embassy Suites The Woodlands emphasizes a culture where people choose where they want to work, and the company honors this choice by investing deeply in its workforce. This investment is evident through competitive compensation, comprehensive benefits, industry-leading tools, ongoing training, and strong support to help employees excel in their roles.
HEI Hotels and Resorts is committed to fostering an inclusive workplace and encourages individuals from diverse backgrounds to apply, including those with military experience. The company understands that not every candidate may meet every qualification listed but values the potential each candidate brings, offering opportunities for growth within their organization.
The role available at Embassy Suites The Woodlands is focused on maintaining a safe, clean, and enjoyable environment for guests, staff, and vendors. This position involves overseeing the daily operations of the housekeeping department, ensuring the highest standards of cleanliness and guest satisfaction. The successful candidate will provide direction and support to the housekeeping team, facilitate training and coaching, and enforce health and safety standards throughout the hotel.
This position requires a hands-on leader capable of managing a team and performing administrative duties such as staff interviews, hiring, and performance evaluations. Additionally, the role demands a proactive approach to problem-solving and guest relations to promptly address any complaints or special requests. Responsibilities also include inventory control of housekeeping supplies and adherence to loss prevention policies.
Compensation for this role ranges from $16.00 to $17.00 per hour, reflecting the company’s commitment to offering competitive wages. While this position is not eligible for tips, service charges, or discretionary performance bonuses, it does come with a comprehensive benefits package through HEI Hotels and Resorts. Benefits include medical, dental, and vision insurance, vacation and holiday leave, pet insurance, life insurance options, disability coverage, a 401(k) savings plan with company matching, and employee discounts. These benefits underscore the company’s dedication to the physical, mental, and financial wellness of its associates, making it an attractive workplace for those seeking stability and growth in the hospitality industry.
Overall, this role at Embassy Suites The Woodlands represents an excellent opportunity for individuals interested in hospitality management and leadership, specifically in hotel housekeeping operations. It offers a dynamic environment where the successful candidate can contribute to guest satisfaction and hotel excellence while growing professionally within a supportive company culture.
HEI Hotels and Resorts is committed to fostering an inclusive workplace and encourages individuals from diverse backgrounds to apply, including those with military experience. The company understands that not every candidate may meet every qualification listed but values the potential each candidate brings, offering opportunities for growth within their organization.
The role available at Embassy Suites The Woodlands is focused on maintaining a safe, clean, and enjoyable environment for guests, staff, and vendors. This position involves overseeing the daily operations of the housekeeping department, ensuring the highest standards of cleanliness and guest satisfaction. The successful candidate will provide direction and support to the housekeeping team, facilitate training and coaching, and enforce health and safety standards throughout the hotel.
This position requires a hands-on leader capable of managing a team and performing administrative duties such as staff interviews, hiring, and performance evaluations. Additionally, the role demands a proactive approach to problem-solving and guest relations to promptly address any complaints or special requests. Responsibilities also include inventory control of housekeeping supplies and adherence to loss prevention policies.
Compensation for this role ranges from $16.00 to $17.00 per hour, reflecting the company’s commitment to offering competitive wages. While this position is not eligible for tips, service charges, or discretionary performance bonuses, it does come with a comprehensive benefits package through HEI Hotels and Resorts. Benefits include medical, dental, and vision insurance, vacation and holiday leave, pet insurance, life insurance options, disability coverage, a 401(k) savings plan with company matching, and employee discounts. These benefits underscore the company’s dedication to the physical, mental, and financial wellness of its associates, making it an attractive workplace for those seeking stability and growth in the hospitality industry.
Overall, this role at Embassy Suites The Woodlands represents an excellent opportunity for individuals interested in hospitality management and leadership, specifically in hotel housekeeping operations. It offers a dynamic environment where the successful candidate can contribute to guest satisfaction and hotel excellence while growing professionally within a supportive company culture.
Job Requirements
- High school diploma or equivalent
- housekeeping experience preferred
- effective communication skills
- physical ability to lift and move materials up to 100 lbs
- ability to bend, stoop, and reach to assist staff
- availability to work flexible schedules
- ability to comply with attendance rules
Job Qualifications
- Housekeeping experience preferred
- effective verbal and written communication skills
- ability to adapt communication style to suit different audiences
- ability to grasp, lift, carry or otherwise move materials up to 100 lbs with or without reasonable accommodation
- ability to move throughout building, bend, stoop and reach to assist staff
Job Duties
- Supervise the housekeeping staff
- provide open communication, training, coaching, and counseling
- provide performance feedback to ensure maximum efficiency
- interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate
- supervise and inspect the cleaning of guest rooms, turndown service, public areas, and back of the house
- ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations
- issue assignments to staff reviewing special requests and areas of concentration
- issue supplies/goods to staff at beginning of shift to control inventory and ensure proper supplies are available while controlling expenses
- respond to guest requests, concerns, and problems to ensure guest satisfaction
- log items into the Lost and Found and answer inquiries
- implement emergency training and procedures to ensure appropriate protection
- comply with attendance rules and be available to work regularly
- perform any other job-related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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