Company Logo or Photo

Housekeeping Supervisor

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $21.00 - $22.00
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Paid Time Off
Professional development opportunities
Employee Discounts
Retirement Plan

Job Description

Majestic Hotel, located at 528 W Brompton Ave, Chicago, IL, is a distinguished hospitality establishment known for its exceptional guest services and premier accommodations. Renowned for its luxurious amenities and commitment to guest satisfaction, the Majestic Hotel offers an inviting atmosphere combining comfort and elegance. The property prides itself on maintaining high cleanliness and service standards, ensuring a memorable experience for every guest. As a prominent hotel in the Chicago area, Majestic Hotel continually strives to uphold its reputation through dedicated staff and thoughtful service.

The Housekeeping Supervisor position at Majestic Hotel is a vital role that oversees the house... Show More

Job Requirements

  • Prior experience required
  • Excellent customer service skills
  • Knowledge of proper cleaning techniques and chemical handling, requirements and use of equipment
  • Fluency in English both verbal and non-verbal
  • Ability to perform mathematical calculations
  • Ability to perform job functions with attention to detail, speed and accuracy
  • Ability to maintain confidentiality of guest information and pertinent hotel data
  • Ability to ascertain departmental training needs and provide such training
  • Ability to direct performance of staff and follow up with corrections when needed
  • Ability to input and access information in the property management system/computers

Job Qualifications

  • Prior experience required
  • Excellent customer service skills
  • Knowledge of proper cleaning techniques and chemical handling, requirements and use of equipment
  • Fluency in English both verbal and non-verbal
  • Ability to perform job functions with attention to detail, speed and accuracy
  • Ability to maintain confidentiality of guest information and pertinent hotel data
  • Ability to ascertain departmental training needs and provide such training
  • Ability to direct performance of staff and follow up with corrections when needed
  • Ability to input and access information in the property management system/computers

Job Duties

  • Supervise staff in the performance of all daily procedures to ensure they are performed to standards
  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
  • Prepare and distribute assignment sheets to assigned staff and review priorities
  • Inspect guest rooms, guest corridors, elevator foyer area, vending area, service area including linen closet, staff restroom and storage area
  • Inspect public areas/bathrooms, restaurants, offices and service areas after being cleaned by respective personnel, using designated checklists
  • Assist staff with their job functions where needed to ensure optimum cleanliness and service standards for guests
  • Respond to any reasonable task as assigned by manager

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

Loading...