Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Complimentary, well-balanced meals every shift
Hotel and dining discounts at Marcus Hotels & Resorts properties
“Two for one” movie ticket perks at Marcus Theatres
Paid time off and paid holidays
Full benefits package including medical, dental, vision, life insurance (after 30 days)
401k with employer match and employee assistance program
Career growth opportunities within the Marcus portfolio
Job Description
Saint Kate - The Arts Hotel is a unique hotel located in Milwaukee's Theater District that combines hospitality with artistic expression to offer guests an inspirational and unforgettable experience. As part of Marcus Hotels & Resorts, Saint Kate is recognized for its commitment to creativity-driven hospitality, blending high-end accommodations with rich cultural experiences. The hotel prides itself on creating a workplace that celebrates individuality and fosters growth, collaboration, and career development for its employees. Saint Kate positions cleanliness not merely as a standard but as an integral part of the artistic experience provided to guests, emphasizing the importance of impeccable... Show More
Job Requirements
- One or more years of housekeeping or supervisory experience in a hotel or similar environment
- Strong attention to detail and passion for cleanliness
- Effective communication and leadership abilities
- Ability to multitask and make quick thoughtful decisions
- Familiarity with housekeeping management software and Microsoft Office
- Positive and team-oriented attitude
- Availability to work weekends holidays and varying shifts
Job Qualifications
- 1+ year of housekeeping or supervisor experience in a hotel or similar environment
- Strong attention to detail and a passion for creating clean, welcoming spaces
- Effective communication and leadership skills
- Ability to multitask and make quick, thoughtful decisions
- Comfort with using housekeeping management systems and Microsoft Office
- A positive, team-oriented mindset and a drive to lead by example
- Flexibility to work weekends, holidays, and varying shifts as needed
Job Duties
- Supervise daily housekeeping operations, ensuring rooms, corridors, and public spaces meet the highest cleanliness and presentation standards
- Conduct room inspections and follow up on quality issues and maintenance concerns
- Train, coach, and support housekeeping staff to maintain consistency, morale, and efficiency
- Assist with scheduling, supply inventory, and daily assignment distribution
- Respond promptly to guest requests and service recovery situations with professionalism
- Ensure compliance with safety, sanitation, and hotel policies
- Collaborate with Front Office and Engineering teams to ensure smooth operations and timely room readiness
- Jump in as needed to support the team, whether it’s cleaning a room or handling a guest request
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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