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Job Overview
Employment Type
Temporary
Part-time
Compensation
Hourly
Range $17.00 - $1.00
Work Schedule
Standard Hours
Day Shifts
Job Description
The San Diego KOA is a premier outdoor campground resort located in the picturesque environment of sunny southern California. Known for its award-winning service and array of amenities, the resort operates year-round, providing camping experiences in various accommodations including RVs, standard cabins, deluxe cabins, and tents. This well-established campground is dedicated to creating memorable experiences for families, outdoor enthusiasts, and vacationers by combining excellent customer service with the natural beauty of the San Diego area. With a focus on guest satisfaction and comfort, the resort has cultivated a welcoming and friendly atmosphere that encourages visitors to connect with nature while... Show More
Job Requirements
- Must be available seasonally from May 1 to October 31
- 15-25 hours per week depending on occupancy
- must be able to work Sunday through Saturday with most shifts between 9am-5pm
- must be available on Sundays
- able to stand for entire shift and lift at least 30 lbs
- able to climb stairs, bend, lift, and move repetitively
- ability to work in a dynamic and fast-paced environment
- communicate clearly and patiently with guests and team members
- maintain professional appearance and attitude throughout shift
- speak English, bilingual preferred
Job Qualifications
- Good customer service and communication skills
- ability to multi task and prioritize
- able to work with others and work independently
- professional appearance and attitude towards guests and fellow team members
- communicate professionally and patiently
- ability to thrive in a fast-paced environment
- actively communicate both verbally and in writing
- speak English, bilingual a plus
Job Duties
- Ensures customers receive a high level of service consistent with customer service philosophy
- communicate with all staff and management using Basecamp System
- enforce campground policies and implement solutions consistent with goals of park
- proactive guest management to ensure positive environment for all guests
- coordinate with Guest Service staff for guest arrivals
- coordinate with Guest Service staff for problem resolution when applicable
- utilize creative problem solving skills
- cleaning and preparation of deluxe cabins, standard cabins, and deluxe tents including linens for guest arrivals
- cleaning and sanitizing of all surfaces, furniture and floors
- bed making
- bathroom cleaning
- kitchen cleaning
- restocking of consumables and toiletries
- daily cleaning and maintenance of the restroom facilities
- janitorial duties on all buildings at the campground
- laundry of linens for deluxe accommodations as needed
- complete various duties as assigned by manager which can include but are not limited to: light janitorial duties, assisting other departments in completion of tasks, overall support in daily performance of the campground
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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