Housekeeping Runner

JW Marriott Washington DC is part of Marriott International, a global leader in luxury hospitality with a proud legacy and commitment to excellence. Located at 775 12th St NW, Washington, District of Columbia, this esteemed hotel is recognized for delivering an exceptional guest experience through thoughtful service and attention to detail. As a full-service hotel in the heart of the nation's capital, JW Marriott combines luxury with the cultural richness of its surroundings, attracting business and leisure travelers alike. Marriott International, the parent company, is dedicated to fostering a welcoming and inclusive workplace that values diversity, promotes career growth, and supports the well-being of its associates. This commitment is embedded deeply in the brand's culture — known as The JW Treatment™ — which centers on creating a supportive environment where associates can thrive and deliver outstanding hospitality.

This job opportunity is a full-time, non-management position within the Housekeeping and Laundry department at JW Marriott Washington DC. The role is pivotal in maintaining the hotel's high standards of cleanliness and guest satisfaction. Pay starts at $22.68 per hour with scheduled pay increases to $25.47 after six months and $30.25 after one year, reflecting the company’s commitment to rewarding loyalty and performance. Evening shifts are preferred, making this position ideal for candidates looking for stable, rewarding employment with growth potential in a dynamic luxury hospitality setting.

The Housekeeper's role involves responding swiftly to guest requests and collaborating with other hotel departments to resolve maintenance or service needs efficiently. Responsibilities include identifying and reporting maintenance issues within guest rooms and public areas, ensuring safety by posting caution signs, and managing cleaning equipment and supplies effectively. The role demands strong physical capabilities, such as moving, lifting, and carrying objects up to 55 pounds (with assistance if heavier), and performing physically demanding tasks including pushing housekeeping carts across uneven surfaces and working in confined or elevated spaces.

Beyond physical duties, the position requires a dedication to safety protocols, company policies, and guest privacy. Housekeepers contribute directly to the hotel's reputation by maintaining the cleanliness and orderliness of guest rooms and public spaces and delivering personalized guest service. They are expected to engage with guests warmly and professionally, addressing unique needs, including those of individuals with disabilities, and upholding Marriott’s hospitality standards.

JW Marriott fosters a rich, diverse team environment where each associate's background and experiences are celebrated. The company promotes equal opportunity and non-discrimination on all protected bases, underlining its dedication to diversity, equity, and inclusion. Joining JW Marriott means becoming part of a forward-thinking organization that values innovation, excellence, and community. The luxury setting, alongside opportunities for training and career advancement, offers associates a chance to grow both personally and professionally.

In summary, this Housekeeping position at JW Marriott Washington DC is much more than a cleaning role; it is a key component of the guest experience and the overall success of the hotel. Candidates who step into this role become ambassadors of the brand’s commitment to wonderful hospitality, always, and contribute to the lasting impression guests take away from their stay. This position offers competitive pay, an engaging work environment, and the opportunity to be part of a world-renowned luxury hospitality brand with a supportive global community and clear pathways for career development.