Housekeeping Runner

The Holiday Inn Resort Orlando Suites - Waterpark is a premier all-suite family resort located at the entrance of the Walt Disney World Resort in Orlando, Florida. As a Walt Disney World Good Neighbor Hotel, this resort offers unparalleled access to some of Orlando's most popular attractions, including the Walt Disney World theme parks, Universal Orlando, SeaWorld Orlando, and the Orange County Convention Center. The resort boasts 777 spacious suites equipped with modern amenities such as free high-speed Internet, microwaves, mini-fridges, and 42-inch HDTVs, making it an ideal vacation destination for families. Guests can enjoy various recreational options onsite, including two pools, a 4-D Experience, Bank Heist Laser Challenge, an arcade, and a vibrant Marketplace that serves as the hub for shopping, dining, and entertainment.

Joining the Holiday Inn Resort Orlando Suites - Waterpark means becoming part of a team that values excellence and hospitality deeply. The resort emphasizes a positive guest experience by fostering a welcoming, friendly environment where the hearts of the staff serve guests with dedication and professionalism. The organization’s values are centered around people capability, excellence, agility, and ownership, which creates an empowering culture for employees.

The Housekeeping Runner role at this resort is a vital position within the housekeeping department. It involves assisting the housekeeping team by maintaining cleanliness, managing linen closets, efficiently handling trash and soiled linens, and fulfilling guest requests with professionalism and proper presentation. This role requires the candidate to work closely with the Housekeeping Office and PBX team at the beginning of their shift and communicate effectively to ensure guest satisfaction and operational flow.

This position is full-time and demands physical endurance, as it involves frequently standing and moving throughout the resort, as well as lifting items up to 50 pounds. The Housekeeping Runner plays an essential role in supporting housekeeping supervisors and executive housekeepers through consistent maintenance of storage areas, inventory management, and guest assistance. Additionally, this role demands strict adherence to sustainability practices through the HHM's EarthView program, aligning environmental responsibility with daily duties.

Employees in this role are expected to maintain a positive and helpful attitude at all times, reinforcing a culture of excellence and attentive guest service. The position also offers a potential career pathway progressing to Housekeeping Supervisor, Assistant Executive Housekeeper, and ultimately Executive Housekeeper, allowing ambitious individuals to grow within the hospitality industry. Working at this resort not only offers the opportunity to be part of an exciting hospitality environment surrounded by world-famous attractions but also encourages professional growth and development within a supportive team.

Overall, the Housekeeping Runner role at the Holiday Inn Resort Orlando Suites - Waterpark is a dynamic and rewarding position suited for individuals motivated by guest service, teamwork, and operational efficiency in a vibrant resort setting. The role ensures that the resort maintains its reputation for quality, cleanliness, and outstanding guest experiences in one of Orlando's most sought-after vacation destinations.