Housekeeping Room Attendant - The Markham Hotel

Job Overview

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Benefits

Health Insurance
Paid Time Off
Uniform allowance
Employee Discounts
Retirement Plan
Training and Development
friendly work environment

Job Description

Our establishment is a reputable hotel committed to providing exceptional guest experiences through impeccable service and a comfortable environment. As a prominent player in the hospitality sector, we cater to a diverse clientele ranging from leisure travelers to business guests, ensuring their stay is memorable and pleasant. We pride ourselves on maintaining high standards of cleanliness, guest satisfaction, and operational excellence, supported by a dedicated team of professionals. Our hotel's ambiance and amenities are designed to create a welcoming atmosphere that guests can enjoy during their stay, reflecting our commitment to quality and hospitality.

The role of a Housekeeping Room Attendant is vital to the overall guest experience. This position focuses on cleaning and maintaining guest rooms and assigned areas within the hotel, including corridors, bathrooms, and public spaces, to guarantee a clean, safe, and inviting environment. Housekeeping Room Attendants play a critical role in upholding the hotel's standards by ensuring guest rooms are prepared to perfection with fresh linens, sanitized bathrooms, and replenished amenities. Beyond cleaning duties, this role requires attention to detail, the ability to identify maintenance issues, and a commitment to following established safety and sanitation protocols. Additionally, attendants are expected to provide courteous and professional interactions when encountering guests, contributing positively to the guest service experience. By maintaining cleanliness and orderliness, the Housekeeping Room Attendant directly impacts guest satisfaction and the overall reputation of the hotel.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in housekeeping or related cleaning role preferred
  • Ability to perform physical tasks such as lifting, bending, and standing for long periods
  • Attention to detail and commitment to cleanliness
  • Reliable and punctual work ethic
  • Good communication skills
  • Ability to follow hotel policies and procedures

Job Qualifications

  • Previous housekeeping or cleaning experience preferred
  • Ability to work efficiently and with attention to detail
  • Good communication and interpersonal skills
  • Physical stamina and ability to perform manual tasks
  • Basic understanding of cleaning chemicals and equipment
  • High school diploma or equivalent preferred
  • Ability to follow instructions and safety protocols

Job Duties

  • Clean and sanitize guest rooms, bathrooms, corridors, and public areas
  • Change bed linens and make beds neatly
  • Replace used towels and replenish toiletries and amenities
  • Vacuum carpets, sweep and mop floors
  • Dust furniture, fixtures, and decor
  • Empty trash bins and dispose of waste properly
  • Report maintenance issues to supervisor
  • Follow hotel safety and sanitation policies
  • Handle lost and found items according to company procedures
  • Provide friendly and professional service to guests when needed

Job Criteria

Experience

Entry Level (1-2 years)


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