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HOUSEKEEPING - ROOM ATTENDANT | FULL-TIME

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $17.75
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

career growth and advancement
Referral bonuses
healthcare
Vision Insurance
Dental Insurance
Free and discounted room nights
Free parking
Discounted bus passes
Paid Time Off
financial assistance
employee assistance
Retail Discounts

Job Description

Hyatt Regency Austin is a premier full-service hotel situated in the vibrant heart of downtown Austin, Texas. Located on the picturesque shores of Lady Bird Lake, this location offers a unique blend of urban excitement and natural beauty, providing guests with a memorable experience characterized by comfort, elegance, and exceptional customer service. As part of the globally recognized Hyatt Hotels Corporation, Hyatt Regency Austin prides itself on fostering an inclusive, supportive, and engaging workplace. Hyatt has been certified as a Great Place to Work and was named among the Fortune 100 Best Companies to Work For in the United States. This accolade reflects the brand's commitment to cultivating an environment where employees are empowered to grow, find fulfillment, and excel both personally and professionally.

The Hyatt Regency Austin Housekeeping team is currently seeking a detail-oriented, dependable, and enthusiastic Room Attendant/Housekeeper to join their ranks. The Room Attendant plays an essential role in maintaining the cleanliness and orderliness of guest rooms, ensuring that every visitor enjoys a pristine, welcoming atmosphere throughout their stay. This role requires someone with a strong work ethic, open availability, and excellent time management skills to adjust to weekly changing schedules including weekends and holidays. Previous experience in hospitality cleaning and customer service is preferred, enabling the ideal candidate to deliver exceptional guest experiences consistently.

In this role, the Room Attendant is responsible for thorough cleaning of designated guest rooms using approved cleaning products and practices designed to maintain hygiene and safety standards. The duties extend beyond mere cleaning to include guest interaction, which requires a warm and professional demeanor, contributing to the overall satisfaction and experience of hotel guests. The ability to work efficiently yet carefully, adhering to set schedules and quality standards, is vital. The position offers excellent opportunities for career advancement within the Hyatt organization, which is known for promoting from within and investing in employee development through comprehensive training and skill-building programs.

The Hyatt Regency Austin recognizes the importance of work-life balance and employee well-being, providing a comprehensive benefits package after a short period of employment. Benefits include healthcare, vision, and dental coverage, paid time off, financial assistance such as tuition reimbursement, and employee assistance programs providing emotional support and legal guidance. Additional perks include discounted room nights at Hyatt properties worldwide, free parking in downtown Austin, subsidized bus passes, and attractive discounts at a variety of retailers such as Apple and AT&T. This position not only offers a stable job with competitive benefits but also the chance to be part of a team that values respect, teamwork, and mutual success.

Job Requirements

  • High school diploma or equivalent
  • Open availability including weekdays, weekends, and holidays
  • Ability to lift, pull, and push moderate weight
  • Ability to stand for extended periods
  • Basic English proficiency
  • Previous cleaning or housekeeping experience preferred
  • Reliable and punctual
  • Ability to follow instructions and safety guidelines

Job Qualifications

  • Previous hospitality cleaning experience preferred
  • Customer service experience preferred
  • Ability to lift, pull, and push moderate weight
  • Ability to stand for long periods
  • Strong attention to detail
  • Excellent communication skills
  • Ability to work effectively as part of a team
  • Flexibility to work changing schedules including weekends and holidays

Job Duties

  • Maintain cleanliness and orderliness of assigned guest rooms
  • Use approved cleaning products and follow safety and hygiene standards
  • Interact courteously with guests and respond to their needs
  • Manage time effectively to complete assigned tasks within schedule
  • Report any maintenance issues or safety hazards to management
  • Adhere to hotel policies and procedures
  • Assist with inventory control of cleaning supplies

Job Criteria

Experience

Mid Level (3-7 years)


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