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Housekeeping/ Room Attendant (Embassy Suites Brier Creek- Raleigh, NC)

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
uniform provided

Job Description

Hilton is the leading global hospitality company, widely recognized for its expansive portfolio ranging from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. Established for nearly a century, Hilton has consistently delivered exceptional accommodation, top-tier service, and high-quality amenities to both business and leisure travelers around the world. The company stands as a beacon of hospitality excellence with its commitment to maintaining a warm, welcoming environment that fosters guest satisfaction and loyalty. Hilton’s vision, "to fill the earth with the light and warmth of hospitality," embodies the spirit and dedication of its team members who work diligently... Show More

Job Requirements

  • high school diploma or GED desired but not essential
  • previous housekeeping or hospitality experience preferred
  • ability to stand and be on feet for most of shift
  • ability to lift or move up to 20 pounds overhead
  • good physical stamina to perform repetitive movement, bending, kneeling, crouching, and stooping
  • ability to follow safety procedures for handling cleaning chemicals
  • effective communication skills
  • punctuality and reliability
  • willingness to work flexible schedules including weekends and holidays

Job Qualifications

  • high school diploma or general education degree (GED) is desired but not essential
  • previous related experience in housekeeping, hospitality, or cleaning service preferred
  • ability to work well with team members and departments
  • understand daily work assignments including suite numbers and tasks
  • effective communication skills with guests using courtesy and tact
  • ability to safely move suite furnishings and carts
  • follow directions accurately and efficiently

Job Duties

  • seek opportunities to exceed guest and team member’s expectations
  • maintain safety and security at all times including guest suites and hotel areas
  • handle cleansers, bleaches, and detergents safely according to MSDS guidelines
  • understand and apply health department standards for room and suite cleanliness
  • complete essential training within specified time frames
  • consistently clean assigned rooms and suites to Hilton standards
  • exhibit attention to detail in room appearance and guest supply presentation
  • follow hotel procedures for operating supplies, linens, and amenities
  • maintain storeroom organization and replenish supplies
  • remove trash and dirty linens from rooms and suites
  • sweep, mop, and vacuum floors
  • report maintenance issues or complete repair orders
  • spot clean walls, carpets, and light fixtures
  • sort, launder, fold, and store linens
  • perform deep cleaning and special projects as assigned
  • wear and maintain hotel uniform and non-slip shoes during shifts

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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