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Housekeeping Room Attendant

Job Overview

diamond

Benefits

competitive pay
Employee assistance program
Paid vacation time
hotel discounts
401(k)
Medical insurance
Dental Insurance
Vision Insurance
Supplemental Insurance
Teladoc

Job Description

A&R Hospitality Group is a prominent hospitality management company that operates 22 hotels throughout the United States, encompassing approximately 1,800 rooms and managing over $100 million in assets. The company has established strong partnerships with leading global hotel brands such as Marriott, Hilton, IHG, Wyndham, and Choice, in addition to managing several independent brands across six competitive markets. This extensive footprint highlights A&R Hospitality Group's commitment to quality, excellence, and delivering premium guest experiences in the hotel industry. With a rich history of managing diverse hotel properties, the company has positioned itself as a trusted leader in hospitality management, known for maintaining high standards and fostering a positive work culture for its employees. Further information about the company’s operations and values can be found on their official website at www.anrgroup.com.

The Housekeeping Room Attendant role is a vital position within the A&R Hospitality Group that focuses on maintaining the highest levels of cleanliness and guest satisfaction in all guestrooms. The individual in this role is responsible for ensuring that each room exceeds the established cleanliness standards of both the hotel and the company, contributing to an exceptional guest experience. This role requires meticulous attention to detail, a strong commitment to safety protocols, and the ability to work efficiently in a dynamic environment. The Housekeeper must uphold strict procedures concerning guestroom access, including proper handling of passkeys and vigilant reporting of any suspicious or hazardous situations encountered during their duties. Additionally, the role encompasses maintaining cleanliness in public areas, managing uniforms, equipment, and supplies diligently, and communicating regularly with team members regarding room statuses. The Housekeeping Room Attendant is also tasked with responding courteously and promptly to guest concerns, reinforcing the company’s dedication to outstanding customer service. This position offers an opportunity to work for a reputable hospitality group that values professionalism, safety, and quality, providing competitive pay and a comprehensive benefits package to support employees' well-being and growth within the industry.

Job Requirements

  • High school diploma or equivalent
  • prior housekeeping experience preferred
  • ability to follow safety protocols and procedures
  • physical ability to perform repetitive tasks and lift moderate weights
  • availability to work flexible hours including weekends and holidays
  • ability to communicate effectively with guests and team members
  • commitment to maintaining high cleanliness standards

Job Qualifications

  • High school diploma or equivalent
  • previous housekeeping or cleaning experience preferred
  • ability to work independently and as part of a team
  • strong attention to detail
  • good communication and customer service skills
  • knowledge of cleaning chemicals and supplies
  • physical stamina to perform manual tasks
  • basic understanding of safety procedures

Job Duties

  • Always maintain a professional appearance
  • clean all rooms to exceed hotel and company standards
  • responsible for all uniforms, equipment, and supplies
  • communicate with staff on the status of all cleaned rooms
  • respond in a courteous and prompt manner to all guest concerns
  • maintain cleanliness of public areas
  • inform management of any hazardous situations, emergencies or security threats

Job Criteria

Experience

Entry Level (1-2 years)


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