Pyramid Global Hospitality logo

Housekeeping - Room Attendant

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $14.50 - $16.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
ongoing training and development

Job Description

Pyramid Global Hospitality is a renowned leader in the hospitality industry, committed to putting people first. With a strong emphasis on its employees' wellbeing, growth, and diversity, Pyramid Global Hospitality fosters a supportive and inclusive work environment across over 230 properties worldwide. This hospitality company is dedicated to nurturing a People First culture that reflects in its employee development programs, comprehensive benefits, and a deep commitment to building meaningful relationships. Employees benefit from a wide range of offerings, including comprehensive health insurance, retirement plans, paid time off, and unique perks like on-site wellness programs, local discounts, and special employee rates on hotel stays. Moreover, the company prioritizes ongoing training and development opportunities, empowering its workforce to expand their skills and advance their careers.

The Hotel Indigo Cleveland Gateway, part of the Pyramid Global Hospitality portfolio, is a modern establishment featuring 143 guest rooms and suites, 2,400 square feet of meeting space, and two exceptional dining outlets including a signature restaurant. This location offers a robust career path for individuals in the hospitality sector. The Housekeeping team plays a crucial role in maintaining the hotel’s reputation by ensuring spotless cleanliness—a key factor in guest satisfaction and repeat visits. Pyramid Global Hospitality seeks meticulous individuals who take pride in preparing and maintaining guest rooms to create memorable experiences that enhance guest comfort and enjoyment. Housekeeping is recognized as the "Heart of the House" because the cleanliness and upkeep of guest rooms directly influence the quality of each guest’s stay.

This role is ideal for those passionate about detail and cleanliness, offering opportunities for growth into supervisory and management roles like Housekeeping Supervisor, Manager, and Executive Housekeeper. Employees in this role engage with guests to ensure a pleasant stay, work collaboratively with their team, manage supplies efficiently, and uphold safety standards at all times. The company encourages a culture of respect towards guests' property, diligent maintenance of equipment, and adherence to schedules and operational standards. This position is well-suited for individuals who value teamwork, take pride in their work, and are eager to contribute to a company that values their development and success.

Compensation for housekeepers at the Hotel Indigo Cleveland Gateway ranges from $14.50 to $16.50 per hour, reflecting the company’s commitment to providing competitive wages aligned with skill, experience, and local labor costs. Pyramid Global Hospitality is proudly an equal opportunity employer, celebrating diversity and fostering an inclusive workplace where every employee is respected and valued. If you are looking for a rewarding hospitality career where you can truly make a difference in guests’ experiences and grow professionally, joining Pyramid Global Hospitality’s Housekeeping team at the Hotel Indigo Cleveland Gateway is an excellent opportunity.

Job Requirements

  • High school diploma or equivalent preferred
  • Prior housekeeping or cleaning experience preferred
  • Ability to stand and walk for extended periods
  • Ability to work various shifts including weekends and holidays
  • Reliable and punctual
  • Ability to follow safety and hygiene protocols
  • Capability to lift and carry moderate loads safely
  • Strong attention to detail
  • Good communication skills
  • Ability to work well in a team environment

Job Qualifications

  • Housekeeping experience desirable
  • Neat, pleasant personality
  • Time management skills
  • Ability to work on feet for extended periods
  • Ability to communicate effectively
  • Ability to read room numbers, dates, and basic instructions
  • Ability to move, traverse, and position self to reach corners on floors and high places
  • Ability to observe conditions and detect odors
  • Ability to position and navigate carts weighing up to 100 lbs in tight spaces
  • Operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads, and dusters
  • Lift, carry, and position loads of at least 25 lbs

Job Duties

  • Engage with guests to ensure their stay is going well
  • Work as a team to accomplish the goal of hotel cleanliness
  • Keep work cart orderly and properly stocked
  • Proper utilization of equipment, supplies and guest amenities
  • Thorough cleanliness and sanitation of assigned guest areas
  • Daily changing and inspection of linens and towels following established standards
  • Practice safety standards and report hazards
  • Respect guests' property
  • Responsible care of equipment
  • Report to work on time and maintain accurate time records
  • Remain alert, courteous, and helpful to guests and co-workers
  • Perform other related duties as requested by Floor Supervisor

Job Criteria

Experience

Entry Level (1-2 years)


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