Housekeeping - Room Attendant

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $17.00
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Training and development opportunities

Job Description

Pacific Hospitality Group is a family-focused, owner/operator company deeply committed to sustainable growth and long-term value creation in the hospitality industry. The company stands out by offering a unique value proposition to both investors and team members, emphasizing long-term holds that support the growth of the business alongside personal and professional development of its employees. Pacific Hospitality Group's mission is centered on enriching people's lives by providing memorable experiences, giving back to communities, and honoring God in all its endeavors. This approach fosters a culture steeped in integrity, compliance, customer focus, respect, humility, and fulfillment, ensuring that all actions align with their core guiding principles.

As a hospitality company, Pacific Hospitality Group manages various hotel operations and is dedicated to upholding high standards in service and facility maintenance. The company's guiding principles ensure that every team member acts as a principled entrepreneur focused on value creation while adapting to change through continual learning and knowledge application. This emphasis creates a supportive and dynamic workplace environment that encourages individual contributions and collective success.

This role, specifically for a Housekeeping Team Member, is integral to maintaining excellence in guest experiences by ensuring cleanliness and functionality across hotel rooms. The Housekeeping Team Member is responsible for delivering clean rooms in accordance with company standards, working on room maintenance projects, replenishing coffee and tea amenities, checking the operational condition of electronic appliances, and adhering to safety protocols to prevent workplace injuries. This position requires attention to detail, a commitment to safety, and the ability to contribute positively to guest experiences by maintaining linen quality and interacting courteously with guests.

The position emphasizes a proactive approach toward sustainability through reusing, recycling, and repurposing materials. It requires a team-oriented attitude, as members are expected to greet guests warmly and follow the company’s Standard Operating Procedures and policies diligently. Candidates will find that this role offers the opportunity to develop in a stable, growth-focused environment where integrity and customer satisfaction are highly valued.

Pacific Hospitality Group embraces diversity and equal opportunity in employment, prohibiting discrimination and harassment of any kind. The housekeeping team member role may include variable schedules to accommodate the cyclical nature of the hospitality business, including holidays, weekends, and alternate shifts. The role is designed for individuals seeking a long-term opportunity to contribute meaningfully within a respected hospitality organization that fosters a culture of respect, fulfillment, and continuous personal and professional growth.

Job Requirements

  • Thoroughly clean guest rooms to fulfill hotel expectations
  • Experience working in housekeeping or a similar role preferred
  • Ability to work flexible schedules including holidays, weekends, and alternate shifts
  • Maintain a clean appearance and professional demeanor
  • Comply with safety standards and procedures
  • Ability to lift and move supplies as needed
  • Good communication skills

Job Qualifications

  • At least six months experience working in this or similar position
  • Ability to maintain a clean appearance and professional demeanor
  • Strong attention to detail
  • Good communication and guest interaction skills
  • Ability to adhere to safety protocols
  • Understanding of recycling and sustainability practices
  • Willingness to work varying schedules including holidays, weekends, and alternate shifts

Job Duties

  • Deliver the necessary number of clean rooms every worked shift
  • Work on different room projects to maintain room in optimal conditions
  • Replenish room coffee amenities as needed including coffee, decaffeinated coffee, tea bags, sugar, sugar substitute, napkins, coffee cups, lids, and hot cup holders
  • Check electronics work correctly including mini-fridge, light bulbs, phone, television, alarm clock, AC unit, vanity mirror, and safe
  • Work safely to avoid injuries
  • Maintain work area free of obstacles to prevent slips and falls
  • Re-use, recycle, and repurpose materials as much as possible
  • Create excellent guest experiences by assuring all linens are clean and in good state
  • Stop, look in the eyes and greet guests in hallways
  • Follow company’s Guiding Principles, Hotel Policies, and department’s SOPs

Job Criteria

Experience

Mid Level (3-7 years)


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