Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $17.00
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training opportunities
team events

Job Description

Pacific Hospitality Group is a well-established hospitality company that prides itself on its unique owner/operator approach, focusing on long-term growth and value creation. As a family-oriented business, the company is dedicated to enriching the lives of its guests, team members, and communities while honoring its guiding principles and core values. With a steadfast commitment to sustainable growth and principled entrepreneurship, Pacific Hospitality Group fosters an environment that encourages knowledge, humility, respect, and fulfillment among its staff. The company operates with integrity and compliance, ensuring a customer-focused experience that emphasizes memorable stays and exceptional service.

The role available is that of a Room Attendant, a vital position within the hospitality operations of Pacific Hospitality Group's hotels. This is an excellent opportunity for individuals passionate about hospitality and guest satisfaction. As a Room Attendant, your primary responsibility will be to maintain the cleanliness and order of guest rooms, ensuring that every room meets the high standards expected by the company and its guests. You will be tasked with delivering a set number of clean rooms each shift, managing various room projects, and replenishing amenities like coffee, tea, and other supplies to provide a welcoming experience.

In addition to housekeeping duties, this role requires attention to detail in inspecting room electronics and facilities, including mini-fridges, light bulbs, phones, televisions, alarm clocks, air conditioning units, vanity mirrors, and safes, ensuring all equipment is in working order. Safety is a significant focus, and team members will be expected to maintain a hazard-free work environment to prevent accidents or injuries. Recycling and reusing materials where possible is also encouraged, reflecting the company’s commitment to sustainability.

The Room Attendant position goes beyond cleaning tasks; it involves creating an inviting atmosphere through fresh and well-maintained linens and engaging positively with guests by acknowledging them politely in hallways. Following the company's guiding principles, hotel policies, and departmental standard operating procedures is mandatory to maintain consistency and quality.

This role may require flexibility around work schedules to accommodate the dynamic nature of the hospitality industry, including working on holidays, weekends, and alternate shifts. Applicants must present a clean appearance and maintain professionalism at all times. Those with prior housekeeping or room attendant experience will find this role to be an opportunity to enhance their hospitality careers within a supportive and growing company that values diversity and equal opportunity employment.

Job Requirements

  • at least six months experience working in this or similar position
  • maintain a clean appearance and professional demeanor
  • flexibility to work varying schedules including holidays, weekends, and alternate shifts
  • ability to adhere to safety and company policies
  • physical ability to perform cleaning duties
  • commitment to sustainability and recycling practices

Job Qualifications

  • at least six months experience working in this or similar position
  • maintain a clean appearance and professional demeanor
  • knowledge of cleaning and sanitizing techniques
  • ability to work independently and in a team environment
  • good communication and interpersonal skills
  • flexibility to work varying schedules including weekends and holidays

Job Duties

  • deliver the necessary number of clean rooms every worked shift
  • work on different room projects to maintain room in optimal conditions
  • replenish room coffee amenities as needed including coffee, decaffeinated coffee, tea bags, sugar, sugar substitute, napkins, coffee cups, lids, and hot cup holders
  • check electronics work correctly including mini-fridge, light bulbs, phone, television, alarm clock, AC unit, vanity mirror, and safe
  • work safely to avoid injuries
  • maintain work area free of obstacles to prevent slips and falls
  • re-use, recycle, and repurpose as many materials as possible
  • create excellent guest experiences by assuring all linens are clean and in good state
  • stop, look in the eyes and greet guests in hallways
  • follow company’s guiding principles, hotel policies, and department’s SOPs

Job Criteria

Experience

Mid Level (3-7 years)


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