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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
competitive salary
Health Insurance
Paid Time Off
Employee training and development
promotion opportunities
supportive team culture
equal opportunity employment
Job Description
Palette Hotels is a distinguished hospitality brand committed to excellence in guest services and creating meaningful career opportunities for its associates. Known for its modern and welcoming accommodations, Palette Hotels offers a range of comfortable lodging options in prime locations, catering to both business and leisure travelers. The company prides itself on a culture of teamwork, respect, and professional growth, making it an ideal workplace for individuals seeking long-term careers in the hospitality industry. With a strong emphasis on training, competitive salaries, and comprehensive benefits, Palette Hotels nurtures an environment where employees can thrive and advance within the organization. As... Show More
Job Requirements
- Availability to work weekends, evenings, and holidays
- Ability to follow safety and operational procedures
- Physical stamina and ability to perform cleaning duties
- Ability to work independently and as part of a team
- Basic literacy to read instructions and safety labels
- Strong attention to detail
- Reliable and punctual
Job Qualifications
- Service orientation
- Knowledge of principles and processes for providing customer and personal services
- Excellent communication skills
- Ability to convey information and ideas effectively
- Ability to read and understand directions on cleaning chemicals
- Ability to use chemicals and equipment safely and efficiently
- Experience in housekeeping or guest service is preferred but not required
Job Duties
- Obtain room assignments from your supervisor at the beginning of the shift
- Check your cart to make sure it is correctly stocked
- Know the correct procedure for entering a guest room
- After entering a room, move your cart across the opening of the room door with the open side of the cart facing the room
- Follow a set pattern of steps for daily cleaning of occupied and check-out rooms so nothing is missed
- Check room for damages furniture and equipment
- Report all damage and missing items to your supervisor immediately
- Return items found in guest rooms, lobby, corridor, or back of the house to lost and found with date, location, and finder's name
- Give the entire room one last inspection before leaving
- Notify housekeeping that the room is clean and whether it is occupied or vacant
- Restock your cart, remove any trash and dirty linen at the end of the shift so it is ready for the next day
- Respond to guest questions
- Provide guest assistance, directions, and information as requested
- Report suspicious persons, activities, or hazardous conditions to the safety/security department
- Provide guidance for guest and employee safety in fire or other emergency situations
- Perform other duties as requested by supervisor
Job Criteria
Experience
No experience required
Job Location
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