Pyramid Global Hospitality logo

Housekeeping - Public Area Attendant

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $14.00 - $16.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
employee hotel rates

Job Description

Pyramid Global Hospitality stands out as a leading hospitality management company with a profound commitment to its employees and guests alike. Founded on the philosophy of putting people first, Pyramid Global Hospitality dedicates itself to cultivating a supportive and inclusive environment that honors diversity, personal growth, and wellbeing. With over 230 properties worldwide, including the newly established Hotel Indigo Cleveland Gateway, the company offers a dynamic, empowering workplace where employees are encouraged to build meaningful careers and develop professionally through ongoing training opportunities.

Hotel Indigo Cleveland Gateway features 143 guest rooms and suites and boasts over 2,400 square feet of meeting space along with two unique dining outlets, including its signature restaurant. This property represents a prime location for those looking to enter or advance in the hospitality industry in a vibrant, guest-focused environment. At Pyramid Global Hospitality, they recognize that the guest experience is paramount, and the role of their housekeeping team is critical in maintaining the cleanliness and ambiance that define exceptional hotel stays.

The House Attendant position at Hotel Indigo Cleveland Gateway embodies the heart of the hotel’s operational excellence. This role involves meticulous attention to detail and an unwavering commitment to creating a clean, welcoming atmosphere for every guest. House Attendants ensure the public spaces are spotless and assist room attendants with various tasks to maintain the highest standards of cleanliness. By performing these duties, house attendants directly contribute to guest satisfaction by enabling guests to relax and enjoy their stay in pristine conditions.

Those hired for this role will find themselves part of a vibrant, hardworking team that supports one another in achieving daily cleanliness goals. Responsibilities include managing common areas, replenishing linens and supplies, responding promptly to guest requests for items such as cribs or towels, and supporting heavy cleaning projects. This position is an excellent opportunity for individuals with a keen eye for detail, strong time management skills, and the physical stamina necessary to keep pace with the demands of hotel housekeeping.

Pyramid Global Hospitality offers competitive compensation ranging from $14.00 to $16.00 per hour, complemented by a rich benefits package that includes comprehensive health insurance, retirement plans, paid time off, and unique corporate perks such as on-site wellness programs, local business discounts, and special hotel rates for employees. The company also champions diversity and inclusivity, striving to create an environment where all employees feel valued and supported.

Choosing a career as a House Attendant with Pyramid Global Hospitality not only means becoming part of a global hospitality leader but also joining a company that genuinely values the contributions of its team members and invests in their professional growth and overall wellbeing. This position offers an important step for those aspiring to grow within the hospitality industry either just starting out or advancing their experience in a respected and people-oriented company.

Job Requirements

  • high school diploma or equivalent preferred
  • previous housekeeping experience desirable
  • ability to work standing for long periods
  • strong communication skills
  • physically able to lift at least 25 lbs
  • ability to follow instructions and standard operating procedures
  • availability to work various shifts including weekends and holidays

Job Qualifications

  • housekeeping experience desirable
  • neat, pleasant personality
  • time management skills
  • ability to work on feet for an extended period
  • ability to communicate effectively
  • ability to move, traverse, position self to reach corners on floors and high places
  • observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces
  • operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters
  • lift, carry and position loads of at least 25 lbs

Job Duties

  • engage with guests to ensure their stay is going well
  • work as a team to accomplish the goal of resort/hotel cleanliness
  • walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen
  • pickup clean linen and refill the par stock of linen on each floor pantry
  • deliver towels, cribs, cots and other items to the guest rooms on requests
  • perform duties of room attendant when necessary
  • refill the par stock of guest amenities and supplies on each floor pantry
  • help the room attendants with the heavy lifting when super cleaning/spring cleaning of rooms
  • clean all public areas in the prescribed manner while following department standard operating procedures
  • remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner
  • always respond in a friendly, helpful manner to guests and other team members

Job Criteria

Experience

Entry Level (1-2 years)


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