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Housekeeping Manager/Executive Director of Houeskeeping
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Training and development programs
employee recognition programs
Job Description
Baywood Hotels is recognized as one of the nation's fastest-growing hotel development and management companies, firmly rooted in a philosophy that emphasizes exceptional guest service and operational excellence. Known for their "It's My Pleasure!" approach, Baywood Hotels has established a reputation for providing outstanding hospitality experiences through a combination of professional management, attentive teams, and quality accommodations. The company is committed to fostering a workplace where innovation, motivation, leadership, and teamwork are valued and rewarded, making it a preferred employer in the hospitality industry.
Baywood Hotels specializes in hotel development and management across various hotel brands, focusing on maint... Show More
Baywood Hotels specializes in hotel development and management across various hotel brands, focusing on maint... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years of hotel experience
- Minimum 1 year in hospitality management
- Ability to lift 40 pounds
- Ability to stand and walk frequently
- Ability to operate computer and office equipment
- Strong communication and leadership skills
- Ability to work flexible hours
- Bilingual skills preferred
Job Qualifications
- Minimum of 2 years hotel experience
- Minimum of 2 years management experience with 1 year in hospitality management
- Bi-lingual (Spanish and English) preferred
- Proficient in Microsoft Office (Excel, Word)
- Proficient in Google Apps for Work (Docs, Sheets, Mail, Calendar, Drive)
- Experience with Property Management System preferred
- Effective written and oral communication skills
- Ability to multi-task and lead a team
- Ability to analyze issues and provide responsible actions
- Ability to operate standard office equipment
- Knowledge of brand and Baywood Hotels' standards
- Ability to understand interdepartmental relationships
- Ability to stay calm under stress
Job Duties
- Interview, select, and train associates
- Motivate staff through positive reinforcement and leading by example
- Provide input during the preparation of the annual budget
- Attend required meetings and training
- Conduct departmental and other required meetings
- Ensure established back-up and emergency procedures are in place
- Adhere to departmental policies and procedures
- Implement Baywood and Brand promotional programs
- Maintain professional image of associates
- Monitor cleanliness and neatness of departments
- Monitor inventory and place orders timely
- Communicate with other departments for seamless operations
- Maintain and inspect equipment properly
- Ensure proper communication within department
- Administer disciplinary actions following guidelines
- Conduct performance appraisals
- Prepare weekly schedules and monitor payroll
- Review departmental checklists and conduct audits
- Monitor departmental expenses and payroll accuracy
- Participate in safety initiatives and safety committee
- Complete incident reports and notify parties
- Perform Manager on Duty role as needed
- Participate in company community service and fundraising events
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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