Housekeeping Manager/Executive Director of Houeskeeping

Baywood Hotels is recognized as one of the nation's fastest-growing hotel development and management companies, firmly rooted in a philosophy that emphasizes exceptional guest service and operational excellence. Known for their "It's My Pleasure!" approach, Baywood Hotels has established a reputation for providing outstanding hospitality experiences through a combination of professional management, attentive teams, and quality accommodations. The company is committed to fostering a workplace where innovation, motivation, leadership, and teamwork are valued and rewarded, making it a preferred employer in the hospitality industry.

Baywood Hotels specializes in hotel development and management across various hotel brands, focusing on maintaining a high standard of service and operational standards in each property they operate. The company encourages its employees to embody the spirit of being a 'Baywood Ambassador,' a role model who delivers hospitality with professionalism, warmth, and genuine care.

The Hilton Garden Inn in Fort Washington is currently seeking a dedicated, experienced Director of Housekeeping to lead its housekeeping department with the same values that Baywood champions. This role is essential in ensuring that the hotel delivers cleanliness and maintenance standards that exceed guest expectations, thereby enhancing the overall guest experience. The position is a full-time management role, but specific salary details are to be discussed with qualified candidates.

The Director of Housekeeping is tasked with maintaining a high quality of service, overseeing daily operations of the housekeeping department to support and uphold the brand and Baywood’s established operational standards. This includes managing staff, coordinating with other hotel departments for seamless operations, controlling budgets, and enforcing company policies. The role also involves motivating and training the housekeeping team, conducting performance reviews, handling staffing schedules, and ensuring compliance with safety and cleanliness standards.

In addition to leadership responsibilities, the Director must be a proactive communicator and a positive presence who embodies the Baywood Ambassador qualities. They are expected to actively participate in company safety initiatives and community programs, contributing positively to both the workplace and the local community. Candidates who are bilingual in Spanish and English are preferred for this role, considering the geographic market's needs.

Physical demands of the role include frequent walking and standing, lifting up to 40 pounds, bending, stooping, reaching, and occasional travel. The environmental conditions vary between indoor and moderate outdoor settings. Candidates should be comfortable operating standard office equipment and industry-specific software such as Property Management Systems (PMS), along with proficiency in Microsoft Office and Google Apps for Work.

This role presents an excellent opportunity for hospitality professionals with a minimum of two years in hotel experience and at least one year in hospitality management to join a growing company that values quality service and employee development. Baywood Hotels provides a supportive and dynamic environment where leadership and hospitality skills can flourish while enabling the hotel to uphold its commitment to exceptional guest experiences. Join Baywood Hotels and be part of a team that believes "It's Better at Baywood!"