Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $22.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Flexible Schedule
Job Description
Crestline Hotels & Resorts is a renowned hospitality company committed to delivering exceptional guest experiences through a blend of comfort, quality service, and impeccable management. As a prominent player in the hotel industry, Crestline Hotels & Resorts operates a collection of properties that emphasize both customer satisfaction and operational excellence. The company fosters a dynamic work environment where innovation and dedication are highly valued, making it an ideal workplace for professionals seeking growth in hospitality management.
The Housekeeping Manager role at Crestline Hotels & Resorts is a pivotal position responsible for leading and managing the housekeeping and laundry departmen... Show More
The Housekeeping Manager role at Crestline Hotels & Resorts is a pivotal position responsible for leading and managing the housekeeping and laundry departmen... Show More
Job Requirements
- High school graduate or general education degree (GED)
- 2-3 plus years of experience in housekeeping management preferred
- basic computer skills needed
- familiarity with Microsoft Office preferred
- experience with hotel information systems preferred
Job Qualifications
- High school diploma or GED equivalent
- relevant experience in housekeeping management
- basic knowledge of computer applications
- proficiency in Microsoft Office
- experience with hotel information systems
- strong leadership and interpersonal skills
- ability to handle guest complaints and resolve issues effectively
Job Duties
- Inspect work performed to ensure that it meets specifications and established standards
- plan and prepare employee work schedules
- perform or assist with cleaning duties as necessary
- investigate complaints about service and equipment, and take corrective action
- coordinate activities with other departments to ensure that services are provided in an efficient and timely manner
- check equipment to ensure that it is in working order
- inspect and evaluate the physical condition of facilities in order to determine the type of work required
- select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces
- instruct staff in work policies and procedures, and the use and maintenance of equipment
- order and purchase equipment and supplies and issue supplies and equipment to workers
- forecast necessary levels of staffing and stock at different times to facilitate effective scheduling and ordering
- evaluate employee performance and recommend personnel actions such as promotions, transfers, and dismissals
- confer with staff to resolve performance and personnel problems, and to discuss company policies
- establish and implement operational standards and procedures for the department
- recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment
- select and order or purchase new equipment, supplies, and furnishings
- recommend changes that could improve service and increase operational efficiency
- maintain required records of work hours, budgets, payrolls, and other information
- screen job applicants and hire new employees
- supervise in-house services such as laundries, dry cleaning, and/or valet services
- advise the front office of rooms ready for occupancy
- perform financial tasks such as estimating costs, and preparing and managing budgets
- prepare activity and personnel reports, and reports containing information such as occupancy, hours worked, facility usage, work performed, and departmental expenses
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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