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Housekeeping Manager OEM/HM

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $22.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Flexible Schedule

Job Description

Crestline Hotels & Resorts is a renowned hospitality company committed to delivering exceptional guest experiences through a blend of comfort, quality service, and impeccable management. As a prominent player in the hotel industry, Crestline Hotels & Resorts operates a collection of properties that emphasize both customer satisfaction and operational excellence. The company fosters a dynamic work environment where innovation and dedication are highly valued, making it an ideal workplace for professionals seeking growth in hospitality management.

The Housekeeping Manager role at Crestline Hotels & Resorts is a pivotal position responsible for leading and managing the housekeeping and laundry departmen... Show More

Job Requirements

  • High school graduate or general education degree (GED)
  • 2-3 plus years of experience in housekeeping management preferred
  • basic computer skills needed
  • familiarity with Microsoft Office preferred
  • experience with hotel information systems preferred

Job Qualifications

  • High school diploma or GED equivalent
  • relevant experience in housekeeping management
  • basic knowledge of computer applications
  • proficiency in Microsoft Office
  • experience with hotel information systems
  • strong leadership and interpersonal skills
  • ability to handle guest complaints and resolve issues effectively

Job Duties

  • Inspect work performed to ensure that it meets specifications and established standards
  • plan and prepare employee work schedules
  • perform or assist with cleaning duties as necessary
  • investigate complaints about service and equipment, and take corrective action
  • coordinate activities with other departments to ensure that services are provided in an efficient and timely manner
  • check equipment to ensure that it is in working order
  • inspect and evaluate the physical condition of facilities in order to determine the type of work required
  • select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces
  • instruct staff in work policies and procedures, and the use and maintenance of equipment
  • order and purchase equipment and supplies and issue supplies and equipment to workers
  • forecast necessary levels of staffing and stock at different times to facilitate effective scheduling and ordering
  • evaluate employee performance and recommend personnel actions such as promotions, transfers, and dismissals
  • confer with staff to resolve performance and personnel problems, and to discuss company policies
  • establish and implement operational standards and procedures for the department
  • recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment
  • select and order or purchase new equipment, supplies, and furnishings
  • recommend changes that could improve service and increase operational efficiency
  • maintain required records of work hours, budgets, payrolls, and other information
  • screen job applicants and hire new employees
  • supervise in-house services such as laundries, dry cleaning, and/or valet services
  • advise the front office of rooms ready for occupancy
  • perform financial tasks such as estimating costs, and preparing and managing budgets
  • prepare activity and personnel reports, and reports containing information such as occupancy, hours worked, facility usage, work performed, and departmental expenses

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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