Housekeeping Manager - Lennox Hotel Miami Beach

Miami, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Benefits

Salary

Career growth opportunities

continuous training

positive work atmosphere

Team-building activities

Paid Time Off

Paid holidays

Birthday off

Discounts on stays

Wellness discounts

Health Insurance

Vision Insurance

Dental Insurance

Alternative care

retirement plans

Job Description

Yurbban Hospitality Group is a dynamic hotel group renowned for blending hospitality, sustainability, and authenticity to create truly memorable experiences for guests. With operations spanning vibrant cities such as Barcelona, Madrid, Seville, San Sebastián, Miami, Chía, and Bogotá, Yurbban’s mission revolves around making each stay unique and meaningful. Their core values—WOW, CONSCIOUS, HONEST, PASSION, and TEAM—reflect their commitment to innovation, environmental stewardship, transparency, dedication, and collaborative teamwork. These values serve as guiding principles that ensure excellence and a high standard of service across all properties.

Yurbban Hospitality Group is currently seeking a dedicated Housekeeping Manager for Lennox Hotel Miami Beach. This role is pivotal in maintaining the pristine condition of the hotel’s guest rooms, public areas, and back-of-house spaces, upholding the group’s strict standards of cleanliness, orderliness, and guest satisfaction. Reporting directly to the Hotel Manager, the Housekeeping Manager will lead the housekeeping team by providing strong leadership, training, and motivation, ensuring that all members perform their duties efficiently and professionally.

This position demands a keen eye for detail as well as strong organizational and communication skills. The Housekeeping Manager will be responsible for overseeing daily operations, conducting thorough inspections of rooms and public spaces to ensure quality standards, managing housekeeping schedules to meet the property’s needs, and maintaining inventory of cleaning supplies and amenities. Furthermore, this role involves addressing guest complaints related to housekeeping promptly and effectively to ensure an exceptional guest experience.

Safety and compliance are at the forefront of this role, as the Housekeeping Manager ensures adherence to health, safety, sanitation, and emergency procedures in line with company policies and regulatory requirements. Collaborating closely with other hotel departments is essential to facilitate smooth operations and provide a seamless service experience for guests. The role also requires flexibility to cover breaks, vacations, and absences within the housekeeping team and participation in company initiatives such as community events and corporate social responsibility programs.

Yurbban offers a workplace culture that values growth and creativity where each team member’s ideas and contributions are recognized. The company emphasizes a positive and professional work environment, enriched by quarterly team-building activities and afterwork events that foster camaraderie among staff. Employees at Yurbban benefit from continuous training opportunities through the Yurbban Academy, supporting their professional development and career advancement within the fast-expanding group.

The Housekeeping Manager role at Lennox Hotel Miami Beach is a full-time, exempt position that requires flexibility to work varied schedules, including weekends and holidays, reflecting the dynamic nature of the hospitality industry. The physical demands of the job include standing or walking for extended periods, bending, lifting, and other duties typical of hotel housekeeping management.

Yurbban Hospitality Group offers a competitive salary reflective of experience, and a comprehensive benefits package that includes health, vision, dental, alternative care, and retirement plans. Additional perks include paid time off, paid holidays, birthday leave, and exclusive discounts on stays at all Yurbban properties worldwide as well as wellness and gym discounts. By joining Yurbban, candidates become part of a team committed to excellence and passionate about delivering unforgettable guest experiences every day.

Job Requirements

Minimum two years of management experience in a housekeeping leadership role preferably in an upscale or lifestyle hotel
bachelor's degree preferred
high school diploma or equivalent required
strong technical knowledge of housekeeping operations standards procedures and safety requirements
previous experience leading training and motivating teams in a fast-paced hospitality environment
intermediate to proficient understanding of computer systems such as HUBOS HotSOS Microsoft Word Excel and Outlook is preferred
ability to multitask stay organized and maintain a high level of attention to detail
strong communication skills and ability to provide clear directions to the team
positive gracious friendly and professional demeanor
ability to work independently and collaborate with other departments to promote teamwork
ability to remain calm and make sound decisions in stressful or unexpected situations
must be able to read write speak and understand English
additional language skills are preferred
knowledge of federal state and local regulations related to employment occupational safety and health wage and hour requirements and labor relations is preferred

Job Qualifications

Bachelor's degree preferred
high school diploma or equivalent required
minimum two years of management experience in a housekeeping leadership role preferably in an upscale or lifestyle hotel
strong technical knowledge of housekeeping operations standards procedures and safety requirements
previous experience leading training and motivating teams in a fast-paced hospitality environment
intermediate to proficient understanding of computer systems such as HUBOS HotSOS Microsoft Word Excel and Outlook is preferred
ability to multitask stay organized and maintain a high level of attention to detail
strong communication skills and ability to provide clear directions to the team
positive gracious friendly and professional demeanor
ability to work independently and collaborate with other departments to promote teamwork
ability to remain calm and make sound decisions in stressful or unexpected situations
must be able to read write speak and understand English
additional language skills are preferred
knowledge of federal state and local regulations related to employment occupational safety and health wage and hour requirements and labor relations is preferred

Job Duties

Lead train motivate and supervise the housekeeping team ensuring tasks are properly assigned and cleaning procedures are consistently followed
conduct regular inspections of guest rooms public areas back-of-house spaces and storerooms to ensure cleanliness and quality standards are met
create and manage housekeeping schedules to ensure proper coverage according to business needs
maintain adequate stock levels of cleaning supplies amenities and equipment placing orders when needed
monitor the use of cleaning supplies and identify opportunities to optimize costs without compromising quality
address guest complaints or requests related to housekeeping standards and take appropriate corrective actions
track housekeeping performance indicators and report relevant updates to management
ensure compliance with health safety sanitation maintenance and emergency procedures
work closely with other departments to support smooth hotel operations and an excellent guest experience
cover breaks vacations and call-outs when needed
attend mandatory meetings and support company initiatives including community events and corporate social responsibility goals
ensure confidential documents and guest-related information are handled securely and in accordance with company policies
promote a positive professional and team-oriented work environment aligned with Yurbban Hospitality Group values