Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement plans
Employee Stock Purchase Program
Mental Health Resources
Paid parental leave
Job Description
Hilton is a globally recognized leader in the hospitality industry, renowned for its commitment to delivering exceptional guest experiences and fostering an inclusive, vibrant workplace culture. With a proven track record of welcoming over 3 billion guests worldwide, Hilton continues to set the standard for innovative travel and hospitality services through its portfolio of world-class brands. The company prides itself on its core values which emphasize integrity, leadership, teamwork, ownership, and an urgent focus on creating lasting positive impacts. Hilton's dedication extends beyond guest experiences to supporting the holistic wellbeing of its team members with a comprehensive range of benefits and career growth opportunities. As an employer, Hilton is celebrated for its award-winning workplace culture, consistently recognized on esteemed lists like the World’s Best Workplaces by Great Place to Work and Fortune. Employees at Hilton take pride in being part of a mission to fill the earth with the light and warmth of hospitality, making every stay memorable and magical for guests globally.
The Housekeeping Manager role at Hilton is a vital leadership position responsible for overseeing the daily housekeeping operations to ensure the highest standards of cleanliness, service, and product quality across guest rooms, public areas, restrooms, offices, and meeting spaces. This role demands a keen eye for detail and the ability to coordinate and inspire a dedicated team, ensuring that each room is ready and available promptly for guests. The Housekeeping Manager manages departmental processes including budgeting, cost controls, forecasting, system usage, and policy enforcement, all aimed at driving operational efficiency and profitability. The position uniquely blends operational oversight with mentorship responsibilities as it involves conducting inspections, maintaining compliance with quality standards, and fostering a supportive and productive work environment. Hilton looks for individuals who not only bring exceptional hospitality skills but also embody the company’s core values of passion, integrity, leadership, teamwork, ownership, and a proactive mindset. This is a full-time management opportunity at Hilton that offers meaningful, career-enhancing experiences in a dynamic, guest-focused environment. Team members can anticipate a diverse and rewarding work culture backed by extensive professional support and development.
The Housekeeping Manager role at Hilton is a vital leadership position responsible for overseeing the daily housekeeping operations to ensure the highest standards of cleanliness, service, and product quality across guest rooms, public areas, restrooms, offices, and meeting spaces. This role demands a keen eye for detail and the ability to coordinate and inspire a dedicated team, ensuring that each room is ready and available promptly for guests. The Housekeeping Manager manages departmental processes including budgeting, cost controls, forecasting, system usage, and policy enforcement, all aimed at driving operational efficiency and profitability. The position uniquely blends operational oversight with mentorship responsibilities as it involves conducting inspections, maintaining compliance with quality standards, and fostering a supportive and productive work environment. Hilton looks for individuals who not only bring exceptional hospitality skills but also embody the company’s core values of passion, integrity, leadership, teamwork, ownership, and a proactive mindset. This is a full-time management opportunity at Hilton that offers meaningful, career-enhancing experiences in a dynamic, guest-focused environment. Team members can anticipate a diverse and rewarding work culture backed by extensive professional support and development.
Job Requirements
- High school diploma or equivalent
- previous housekeeping or hospitality experience
- leadership experience preferred
- excellent interpersonal skills
- ability to work flexible hours
- strong attention to detail
- ability to manage multiple priorities
- commitment to integrity and teamwork
Job Qualifications
- Experience in housekeeping or hospitality management
- leadership and team supervision skills
- strong communication and organizational skills
- knowledge of budgeting and cost control
- ability to perform inspections and enforce standards
- passion for hospitality and guest service
- familiarity with housekeeping systems and procedures
Job Duties
- Oversee daily housekeeping operations
- manage cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas
- ensure room readiness by coordinating housekeeping efforts
- manage departmental processes including budgeting, cost controls, forecasting, and policy enforcement
- conduct room and public area inspections to maintain high-quality standards and compliance
- supervise, support, and develop team members
- monitor team performance and provide coaching
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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