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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $65,000.00
Work Schedule
Standard Hours
Flexible
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Parental leave
Matching 401(k)
Employee Stock Purchase Program
Career Development
Job Description
Capital Hilton is a historic and prestigious hotel located in the heart of the Nation's Capital, boasting 550 rooms and suites. It offers an exceptional lodging experience just less than a mile from McPherson Square Metro station, making it a central, convenient, and iconic place for both business and leisure travelers. Established as part of the Hilton brand, known globally for its luxury, innovation, and hospitality excellence, Capital Hilton serves a diverse clientele that appreciates impeccable service, prime location, and historical significance. Hilton, founded in 1919, has built a reputation over nearly a century for maintaining the highest standards in... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2-3 years of relevant housekeeping leadership experience
- Ability to manage unionized teams preferred
- Proficiency with HotSos, UniFocus, or OnQ systems preferred
- Strong organizational skills
- Excellent communication abilities
- Availability for full shifts including evenings, weekends, and holidays
Job Qualifications
- Minimum 2-3 years of leadership experience in housekeeping management
- Experience managing union teams preferred
- Knowledge of HotSos, UniFocus, or OnQ systems preferred
- Strong organizational and management skills
- Exceptional interpersonal and communication skills
- Passion for delivering exceptional guest experiences
- Ability to work well with all levels of management
- Flexibility to work varied shifts including weekends and holidays
Job Duties
- Manage daily Housekeeping operations to maintain cleanliness and service quality standards of guest rooms, public spaces, and other hotel areas
- Ensure rooms are clean and available to guests efficiently
- Manage daily systems use, cost controls, budgeting, forecasting, and profitability
- Implement and enforce department policies and procedures
- Monitor and develop team member performance including supervision, counseling, evaluations, and recognition
- Conduct room inspections
- Recruit, interview, and train team members
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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